Lanetta Waldroup

• Greeting customers when they walk through the door
• Building rapport through conversation and honest recommendations
• Ringing up sales and arranging for delivery or pick-up of the customer's order if needed
• Inviting customers to search the company's website for coupons and other ways to save money
• Inviting the customer to join a loyalty program/mailing list
• Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
• Collaborating with fellow team members to keep the sales floor area clean and organized at all times

• Ran social media pages for the retail brand
• Implement point of sale system

• Streamlined office processes by implementing efficient document management and filing systems.
• Enhanced team productivity by providing administrative support and coordinating daily operations.
• Improved customer satisfaction with prompt and professional responses to inquiries and concerns.

• Provides administrative support for a team which includes distributing mail, filing documents, ordering supplies, managing inventory, scanning documents, etc.

• Reviews and answers correspondence.

• Conducts research, prepares statistical reports and spreadsheets, and prepares presentations.

• Coordinates calendars and schedules team meetings and employee reviews/touchpoints.

• Organizes and promotes team events such as Give Backs and celebrations.

• Event planning for sector, anniversary and retirement parties.

• Assists with onboarding activities for new hires.

• Manages and records team budgets and expenditures.

• Streamlined legal record management by implementing an efficient filing system and digital database.
• Enhanced the accuracy of records by meticulously reviewing and updating documents as needed.
• Reduced document retrieval time by creating a comprehensive indexing system for easy accessibility.
• Collaborated with legal teams to ensure timely delivery and proper organization of essential documents.