Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Lanette BROWN

Conyers,GA

Summary

Dynamic leader with over 20 years at Flambeau Inc., excelling in staff management and quality assurance. Expert in optimizing production processes and enhancing team performance, significantly increasing customer satisfaction. Skilled in project management and staff development, adept at driving operational excellence and achieving stringent quality standards.

Overview

25
25
years of professional experience

Work History

Production Supervisor

Flambeau.Inc
Madison Ga.
01.2010 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Managed team of 10-20 production associates, overseeing productive production processes and meeting all deadlines.
  • Evaluated existing production processes and identified areas for improvement.
  • Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
  • Optimized workflow through effective resource allocation and scheduling adjustments.
  • Coordinated with other departments to maintain smooth and efficient product flow.

Administrative Assistant

Flambeau. Inc
Madison Ga.
02.2009 - 01.2010
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Production Shift Leader

Flambeau Inc,
Madison Ga.
03.2008 - 03.2009
  • Maintained a safe working environment by enforcing safety policies and conducting regular inspections.
  • Improved product quality with regular monitoring and strict adherence to standards.
  • Ensured timely completion of production schedules by closely monitoring progress and addressing bottlenecks.
  • Worked collaboratively with cross-functional teams such as Engineering, Quality Assurance, and Supply Chain Management to achieve common goals.
  • Contributed to the successful implementation of new production equipment, ensuring operators were properly trained and proficient in its use.
  • Increased employee engagement by fostering open communication channels and offering constructive feedback during performance reviews.
  • Reduced waste generation through continuous process improvement initiatives.

Quality Control Inspector

Flambeau Inc.
Madison, GA
03.2000 - 02.2008
  • Conducted supplier audits and assessments in compliance with IATF 16949 (Tier 1) standards.
  • Collaborate with engineering teams to address design issues, and recommend quality improvements.
  • Maintain accurate records of inspection data, and prepare detailed reports for management review.
  • Work closely with suppliers to resolve quality defects, implement corrective actions, and monitor supplier performance.
  • Support the development and improvement of control plans to ensure consistent production quality.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots, and rectify problems.
  • Dynamic and results-oriented customer service professional with over 15 years of experience delivering exceptional customer service.
  • Adept at managing high-pressure situations with professionalism and composure, while resolving complex issues to exceed customer expectations.
  • Maintained a high level of professionalism in all quality control processes.
  • Improved product quality by conducting thorough inspections and identifying any defects in a timely manner.
  • Completed precise measurements using special tools such as calipers, go-no-go gauges, moisture analysis, bar code scanner, and air gauges.
  • Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
  • Ensured the highest level of professional standards in quality control inspections.

Production Operator

Flambeau Inc.
Madison Ga.
12.1999 - 02.2000
  • Monitored machinery to identify concerns, make corrections, or report complex problems.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
  • Participated in training sessions to enhance skills and knowledge.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Documented production information via daily system logs and discussed issues with management.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Supported production needs by performing routine tasks using standard procedures and equipment.

Education

Some College (No Degree) -

Morris Brown College
Atlanta, GA

Skills

  • Staff management
  • Standard operating procedures
  • Equipment operation
  • Project management
  • Logistics
  • Compliance
  • Quality assurance
  • Supply chain distribution
  • Inventory oversight
  • Priority management
  • Resource allocation
  • Manufacturing and distribution
  • Quality control
  • Staff development
  • Employee leadership
  • Production planning
  • Inventory coordination
  • Data analytics

Education

Atlanta, GA

Timeline

Production Supervisor

Flambeau.Inc
01.2010 - Current

Administrative Assistant

Flambeau. Inc
02.2009 - 01.2010

Production Shift Leader

Flambeau Inc,
03.2008 - 03.2009

Quality Control Inspector

Flambeau Inc.
03.2000 - 02.2008

Production Operator

Flambeau Inc.
12.1999 - 02.2000

Some College (No Degree) -

Morris Brown College
Lanette BROWN