LANETTE GRADY
Glendale,AZ
Summary
To leverage my extensive experience in Quality Assurance and Quality Control to advance in a leadership role, driving quality improvements and ensuring the highest standards in food safety and production.
Overview
15
15
years of professional experience
1
1
Certification
Work History
QA Supervisor
HelloFresh Inc.
Phoenix, AZ
01.2023 - Current
- Supervise the night shift quality team, including 6 leads and 15-20 team members, ensuring optimal food product quality and safety.
- Train and track team performance using real-time data systems and Microsoft Excel to monitor quality metrics and resolve issues.
- Analyze data from external customer complaints to identify trends and assist the production team in correcting pick and pack or ingredient quality errors.
- Make final decisions on the rejection of non-compliant products and provide yield calculations based on product defects.
- Manage inventory with HighJump, overseeing FIFO, holds, and overall product quality of meal kits.
QA Supervisor
Every Plate
Richmond, CA
04.2021 - 12.2022
- Supervised and trained 45 QA team members, focusing on various departmental functions and performance KPI adherence
- Conducted root cause analyses and corrective actions to ensure regulatory compliance and accurate data entry
- Provided Corrective Action Reports (CARs) and daily reports, monitoring non-conformities and enforcing quality standards.
QA Lead
HelloFresh Inc.
Richmond, CA
08.2018 - 04.2021
- Ensured compliance with GMP and SQF standards, monitored HACCP protocols, and administered corrective actions.
- Inspected meal kit contents for accuracy and quality, documented non-conformities, and maintained performance KPI records.
QA Auditor
HelloFresh Inc.
08.2018 - 08.2019
- Conducted inspections to ensure meal kit ingredients met food safety regulations, validated packaging, and logistics
- Managed corrective actions for errors and completed compliance documentation.
Hair Stylist
Self-Employed
San Francisco, CA
08.2015 - 08.2018
- Delivered hair services: Washed, conditioned, cut, colored, permed, straightened, and styled hair.
HR Coordinator
The Salvation Army
San Francisco, CA
01.2010 - 08.2015
- Coordinated employment needs, conducted interviews, performed background checks, and managed employee orientations.
Education
Medical Assistant Certificate - Medical Assisting
Kaplan College - Stockton
Stockton, CA07-2000
Skills
- Communication Skills
- Time Management
- Food Handling
- Training and Development
- Performance Tracking
- Safety Compliance
Certification
HACCP Certificate
Timeline
QA Supervisor
HelloFresh Inc.
01.2023 - Current
QA Supervisor
Every Plate
04.2021 - 12.2022
QA Lead
HelloFresh Inc.
08.2018 - 04.2021
QA Auditor
HelloFresh Inc.
08.2018 - 08.2019
Hair Stylist
Self-Employed
08.2015 - 08.2018
HR Coordinator
The Salvation Army
01.2010 - 08.2015
Medical Assistant Certificate - Medical Assisting
Kaplan College - Stockton
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