Lanette Johnson
Lithonia,GA
Summary
To obtain an Job / Apprentice Funeral Director/Embalmers position within the funeral industry where I can learn, while seeking an opportunity for advancement upon completion. Dependable employee seeking opportunity to expand skills. Self-motivated with years of experience in communication skills and customer service. Considered hardworking, ethical and detail-oriented.
Overview
2
2
years of professional experience
Work History
Quality Control Team Leader
Bosch
11.2023 - 04.2024
- Adapted procedures to mitigate issues and improve deficiencies.
- Advised and led process improvement team with deliberation, leadership and strategic planning.
- Documented nonconforming material and reported to appropriate team leaders for review and assessment.
- Led a team of quality control professionals, ensuring consistent adherence to company standards.
Funeral Attendant
Simmons Funeral Home
06.2023 - 11.2023
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Prepared deceased individuals for visitations and burial through embalming or cremation processes.
- Recorded vital information for death certificates and other legal documents as required by law.
- Set up flowers, opened and closed caskets and acted as pallbearer.
Student Learning Assistant
GOOLSBY MORTURAY
09.2022 - 05.2023
- Answer phone line with proper phone etiquette
- Arranged transportation between sites for remains, mourners, pallbearers, and members of clergy
- Completed death certificates, burial permits, and other legal documents
- Performed embalming procedures and updated case study reports
- Dressed and casket bodies
Education
Associate of Applied Science - Funeral Service And Mortuary Science
Gupton Jones College of Funeral Service
Decatur, GA11.2023
Skills
- Operational Excellence
- Customer service
- Caring
- Embalming techniques
- Microsoft office
- Detail-oriented
- Good listening skills
- Critical thinking
- Organizational skills
- Record keeping
- Active Listening
Timeline
Quality Control Team Leader
Bosch
11.2023 - 04.2024
Funeral Attendant
Simmons Funeral Home
06.2023 - 11.2023
Student Learning Assistant
GOOLSBY MORTURAY
09.2022 - 05.2023
Associate of Applied Science - Funeral Service And Mortuary Science
Gupton Jones College of Funeral Service
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