Lanette Pottle
Robbinston,ME
Summary
Encouraging professional and strategic problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
26
26
years of professional experience
Work History
Micro Business Owner
Positivity Lady Enterprises
10.2012 - Current
- Serve clients through life & business coaching, book coaching, and professional self-publishing mentorship
- Plan and execute outcome-based workshops and retreats
- Launch new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
- Expand client base through targeted networking initiatives, resulting in increased sales opportunities.
- Enhance company reputation by consistently delivering exceptional service quality to customers.
- Promote business via social media to generate leads and maximize brand identity.
- Evaluate sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Bestselling author and publisher
HR Assistant / Volunteer & Student Services
Down East Community Hospital
01.2020 - 12.2022
- Coordinate placement for students, internship candidates, and volunteers
- Conducted new hire, volunteer, and student orientations to verify completion of appropriate paperwork, recording information on human resources database.
- Assisted in designing and implementing organization-wide employee engagement survey
- Created and led employee well-being initiatives including weekly newsletters and activities
Associate Relations Manager
Hannaford
05.1998 - 11.2016
- Advocate/liaison for staff of 90-120 employee
- Resource for 8 department managers
- Enhanced employee retention by implementing effective talent management strategies and fostering positive work environment.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Collaborated with store and corporate-level leadership to align HR initiatives with overall business goals and objectives.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Championed employee wellness initiatives resulting in improved job satisfaction and reduced absenteeism.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Collaborated and contributed to company-wide initiatives including talent planning, community relations, and company culture.
- Served as district level trainer.
- District resource for store acquisition HR team.
Education
Business Management
Washington County Community College
Calais, MESkills
- Customer Service
- Employee Development
- Employee Training
- Project Management
- Strategic Planning
- Performance Improvement
- Social Media Marketing
- Human Resources Management
- Staff hiring
- Coaching and Mentoring
- Public Speaking
Timeline
HR Assistant / Volunteer & Student Services
Down East Community Hospital
01.2020 - 12.2022
Micro Business Owner
Positivity Lady Enterprises
10.2012 - Current
Associate Relations Manager
Hannaford
05.1998 - 11.2016
Business Management
Washington County Community College
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