Lanette Rodgers
Tuscaloosa,AL
Summary
Accomplished Operations Manager with a proven track record at Thompson CServices, enhancing unit communication and slashing missed deadlines by 30%. Expert in administrative support and customer service, adept at leading teams to exceed productivity goals. Skilled in data accuracy and maintaining confidentiality, consistently achieving high performance metrics.
Organized and efficient Data Entry Clerk with3+ years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
25
25
years of professional experience
Work History
Data Entry Clerk
LL Services
02.2022 - Current
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Production Worker
Mercedes-Benz
03.2019 - 07.2024
- Took on additional shifts during peak work periods to keep projects on schedule.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Used equipment properly to avoid workplace hazards or injuries.
Operations Manager
Thompson CServices
02.2017 - 03.2019
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
On Site Supervisor
Kelly Services
01.2010 - 02.2017
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Created and managed project plans, timelines and budgets.
- Frequently inspected production area to verify proper equipment operation.
- Gained extensive knowledge in data entry, analysis and reporting.
Dental Office Manager
Dr.Griggs DMD
04.2000 - 09.2009
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Recruited, hired and developed office teams to offer best-in-class patient care.
Education
High School Diploma -
Prince George High
Prince George, VAAssociate of Arts - Business
Virginia State University
Petersburg, VABusiness Cosmetology And Barbering -
Shelton State Community College
Tuscaloosa, ALSkills
- Collecting information
- Administrative support specialist
- Verifying data accuracy
- Data accuracy
- Maintains confidentiality
- Order processing
- Customer Service-oriented
- Dental terminology
- Data screening
- Medical billing
- Insurance eligibility
- Word processing
- Insurance processing
- Office administration
Timeline
Data Entry Clerk
LL Services
02.2022 - Current
Production Worker
Mercedes-Benz
03.2019 - 07.2024
Operations Manager
Thompson CServices
02.2017 - 03.2019
On Site Supervisor
Kelly Services
01.2010 - 02.2017
Dental Office Manager
Dr.Griggs DMD
04.2000 - 09.2009
High School Diploma -
Prince George High
Associate of Arts - Business
Virginia State University
Business Cosmetology And Barbering -
Shelton State Community College
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