Summary
Overview
Work History
Education
Skills
Timeline

Lanette Rogers

Vacaville,Ca

Summary

Results-oriented, dependable, professional experienced in property management, customer service, and administrative support. Excel in fast- paced environments, as well as in supervising and motivating staff to increase productivity and company profitability. Work well independently and as part of a team.

Overview

20
20
years of professional experience

Work History

General Manager

Sentinel Real Estate Corporation
12.2022 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth
  • Posted daily cash to ledgers, perform accounting deposit
  • Auditing of files for accuracy
  • Preparing weekly, monthly, quarterly & annual reporting GPR, MOR, variance reports
  • Managed purchasing, sales, marketing and customer account operations efficiently

Community Manager

MG Properties Group
02.2018 - 08.2022
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration
  • Managed community within established cost constraints
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes
  • Communicated effectively with owners, residents, and on-site associates
  • Implemented and enforced policies and procedures to maintain properties to highest standards
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction
  • Worked with maintenance staff to complete timely repairs and enhancements

Community Director

JCM Partners
02.2016 - 02.2018
  • Maintained documentation, wrote reports and tracked expenses using YARDI
  • Collected and maintained careful records of rental payments and payment dates
  • Conducted regular inspections of both interior and exterior of properties for damage
  • Kept properties in compliance with local, state and federal regulations
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans

Multisite Community Director

FPI Management
04.2014 - 02.2016
  • Collected and maintained careful records of rental payments and payment dates
  • Communicated effectively with owners, residents, and on-site associates
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates
  • Maximized rental income while minimizing expenses through effective planning and control
  • Completed annual rent calculations using housing database software
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans

Accounting Manager

Richfield Hospitality
08.2012 - 10.2013
  • Managed journal entries, collection efforts, reconciliations, and payroll processing
  • Generated monthly and quarterly financial statements for executive review
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
  • Created and maintained financial databases for data entry, tracking and reporting
  • Investigated daily variances and corrected errors to resolve discrepancies
  • Conducted internal audits to verify accuracy and compliance with applicable standards
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance

Administrative Assistant, Assistant Manager

Sentinel Real Estate
04.2008 - 05.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Scheduled office meetings and client appointments for staff teams
  • Sorted and distributed office mail and recorded incoming shipments for corporate records
  • Drafted correspondence and other documents for CEO and department heads in company's voice
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services
  • Managed department budgets and generated financial reports for management review
  • Supervised day-to-day operations to meet performance, quality and service expectations

Napa Valley Marriott Hotel & Spa
08.2005 - 04.2008
  • Worked effectively in fast-paced environments
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Excellent communication skills, both verbal and written
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Worked well in a team setting, providing support and guidance

Bookkeeper

Prometheus Real Estate
10.2003 - 09.2004
  • Maintained and processed invoices, deposits, and money logs
  • Completed payroll for employees and maintained detailed records of procedures
  • Reconciled and corrected issues with financial records
  • Posted daily receipts and payments in accordance with corporate protocols
  • Identified accounting errors when cross-referencing documents and database information
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols
  • Managed vendor relationships and negotiated contracts to obtain best prices and value for money
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses

Education

High School Diploma -

De Anza High School, Richmond, CA
06.1984

Skills

  • SKILLS & INTERESTS
  • Proficient in
  • Microsoft Word
  • Outlook & PowerPoint
  • Excel
  • Yardi
  • Real Page
  • Onesite
  • Property Solutions
  • Yieldstar
  • Amsi
  • CCRM certificate

Timeline

General Manager - Sentinel Real Estate Corporation
12.2022 - Current
Community Manager - MG Properties Group
02.2018 - 08.2022
Community Director - JCM Partners
02.2016 - 02.2018
Multisite Community Director - FPI Management
04.2014 - 02.2016
Accounting Manager - Richfield Hospitality
08.2012 - 10.2013
Administrative Assistant, Assistant Manager - Sentinel Real Estate
04.2008 - 05.2012
- Napa Valley Marriott Hotel & Spa
08.2005 - 04.2008
Bookkeeper - Prometheus Real Estate
10.2003 - 09.2004
De Anza High School - High School Diploma,
Lanette Rogers