Lanette Velazquez
Sioux City
Summary
Detail-oriented and customer-focused professional with experience in front desk operations, customer service, and item management. Adept at providing exceptional client support, managing administrative tasks, and maintaining accurate inventory records. Skilled in handling inquiries, processing transactions, and ensuring seamless operations across various departments. Known for strong communication, problem-solving abilities, and a commitment to efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Marketing Coordinator
American Pop Corn Company
09.2017 - Current
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Tracked and reported on marketing campaign responses.
- Customer Service & Support
- Product & Item Management
- Front Desk & Administrative Support
- Website & Marketplace Optimization
- Inventory & Order Fulfillment
- Data Analytics
- Social Media & Email Marketing
- Multi-Tasking & Problem Solving
Education
West High School
Sioux City, IASkills
- Ecommerce Platforms: Stripe, Amazon Seller Central, WooCommerce
- Retail Media Platforms: Walmart Connect, Retail Link, 1WorldSync, Critieo and Inmar
- Customer Support: Wordpress, phone, email and live
- Marketing Tools: Google Analytics, Facebook Ads, Mailchimp
- Office Tools: Microsoft Office Suite, Google Workspace
Languages
Spanish
Professional Working
Timeline
Marketing Coordinator
American Pop Corn Company
09.2017 - Current
West High School
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