Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Goal
Additional Information - Skills Profile
Timeline
Generic

Laney Fay

Livermore,CA

Summary

Results-driven manager with a proven track record in overseeing teams of up to 30 staff. Expertise in streamlining operations, enhancing customer service, and ensuring high-quality care in Alzheimer's and dementia support.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Manager

Club K9
Castro Valley, CA
04.2021 - Current
  • I managed a staff of 30 people.
  • I make sure the facility run smoothly.
  • I help with payroll and office tasks.

Assistant Manager

Club K9
Castro Valley, CA
12.2017 - Current
  • Phone calls
  • Office work
  • Client contracts
  • Customer Service
  • Working with animals
  • Office Word
  • Making sure facilities are is ran smoothly
  • Microsoft Excel

Private Caregiver

Beth Reid
Pleasanton, CA
01.2013 - 11.2017

Caregiver

Right At Home
Livermore, CA
02.2012 - 01.2016
  • I take care of dementia clients also clients with MS
  • Shower
  • Feed
  • Doctor appointments
  • Houses cleaning
  • Give Meds
  • Exercise
  • Companionship

Caregiver

Turlock Gospel Mission
Turlock, CA
01.2012 - 01.2013
  • Computer work
  • Filing
  • Transportation services

Accounting Clerk

Richmond Country Club
Richmond, CA
01.2009 - 01.2010
  • AR Payments
  • Data Entry
  • Filing
  • Organizing Files
  • Telephones

Receptionist

Hawthorne Inn & Suites
Livermore, CA
01.2008 - 01.2009
  • Front desk attendant and check-in clerk
  • Process billing for individuals and corporate events
  • Assistant with guest services and hospitality rooms
  • Data entry

Receptionist

Castlewood Country Club
Pleasanton, CA
01.2004 - 01.2007
  • Front desk attendant
  • Answer telephone calls, transfer, take messages
  • Assistant with member social events
  • Data entry and filing

Kennel Worker

Lab Tech
Dublin, CA
01.2005 - 01.2006
  • Customer service
  • Check animals into kennel
  • Clean and feed animals
  • Data entry, filing
  • Lab tech (testing products)

Education

Diploma -

Vineyard High School
Livermore
01.2006

Skills

  • ProCore
  • Microsoft Excel
  • Microsoft Word
  • Customer service
  • Microsoft Office
  • Alzheimer's Care
  • Kennel Experience
  • Animal Care
  • Sales
  • Leadership
  • Accounting
  • Guest services
  • Front desk

Personal Information

Title: Caregiver

Certification

First Aid Certification

Goal

My goal is to obtain a fulfilling position that would utilize my communication, customer service and people skills.

Additional Information - Skills Profile

  • Great customer-relations background
  • Good filing and organizational skills
  • Experience in handling confidential paperwork
  • Ability to take accurate and deliver phone messages promptly

Timeline

Manager

Club K9
04.2021 - Current

Assistant Manager

Club K9
12.2017 - Current

Private Caregiver

Beth Reid
01.2013 - 11.2017

Caregiver

Right At Home
02.2012 - 01.2016

Caregiver

Turlock Gospel Mission
01.2012 - 01.2013

Accounting Clerk

Richmond Country Club
01.2009 - 01.2010

Receptionist

Hawthorne Inn & Suites
01.2008 - 01.2009

Kennel Worker

Lab Tech
01.2005 - 01.2006

Receptionist

Castlewood Country Club
01.2004 - 01.2007

Diploma -

Vineyard High School

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