Lang Yin

Pursuing a Library Technician Certificate through San Bernardino Valley College online program

• Assisted with exhibit displays
• Maintained clean, neat, and operational facilities to serve program needs.
• Inventoried art collection currently in art storage by photographing, recording museum number, measurement and description of each piece
• Record information for art pieces from the art collection onto Excel spreadsheet that will eventually be entered in Museum's database
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Introduced art inventory project to new volunteers while fostering a supportive and inclusive team environment
• Assisted museum staff and curators with packing and moving museum pieces out of warehouse and into museum's storage basement.
• Assisted curators from various departments including Anthropology, Integrated biology, Science, and History when extra help was needed
• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with displays
• Represented organization positively and professionally while in contact with museum visitors
• Used strong interpersonal communication skills to convey information to others.

• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
• Input high volume of monthly invoices with consistent accuracy.
• Monitored status of accounts payable to facilitate prompt processing.
• Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
• Identified and resolved internal accounting variances, promoting data accuracy.
• Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Used accounting software to process weekly check runs and monthly payments to board members
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
• Handled day-to-day accounting processes to drive financial accuracy.
• Matched purchase orders with invoices and recorded necessary information.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Entered figures using 10-key calculator to compute data quickly.

• Followed school and classroom policies, regulations, dress codes, and schedules.
• Took extensive notes to document lessons and further solidify learning objectives.
• Collaborated on group discussions to strategize classroom debates
• Attended field trips with peers to study topics outside classroom.
• Participated in seminar classes with enthusiasm and respect towards fellow students.
• Completed rigorous readings as directed to support unit learning goals.
• Searched at library and in scholarly databases to locate necessary information for research projects.
• Developed formal research papers with proper grammar, correct essay structure, footnotes and bibliographies following Chicago-style citation
• Participated in lecture classes and asked compelling questions to further solidify learning.
• Internship at the RAFFMA museum where I coordinated the return of 150 objects from the Ancient Egyptian exhibit that had been on loan.

• Answered phone calls and email enquiries delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Created and maintained reports to track and record student grades and attendance.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Assisted in onboarding new employees, providing training materials and orientation of companies policies and procedures
• Assisted development and implementation of new course curriculums including exercises and PowerPoint presentations
• Assembled course binders for students for upcoming Accounting courses
• Assisted coworkers and staff members with special tasks on daily basis.
• Volunteered to help with special projects of varying degrees of complexity.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Created and Managed exams for students through Google Classroom
• Troubleshot issues in Google Classroom for instructors
• Established administrative work procedures to track staff's daily tasks.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
• Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.

• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Input financial data and produced reports using Abila.
• Processed payment requests and documents for Veterans Temporary Financial Aid program; processed 100 TFA requests at end of month for veteran housing aid
• Maintained veteran clients record including type of temporary aid provided and amount
• Used accounting software to prepare weekly check runs
• Maintained accounting records utilizing in-house and client systems.
• Input high volume of monthly invoices with consistent accuracy.
• Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
• Identified and resolved internal accounting variances, promoting data accuracy.
• Streamlined accounts payable processes by implementing efficient invoice management and payment tracking systems.
• Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
• Handled day-to-day accounting processes to drive financial accuracy.
• Supported management by processing invoices and documents with consistent on-time delivery.