Langston Parker
Acworth,GA
Summary
Resourceful TAB Technician specialized in airflow measurements, system balancing, and environmental conditions optimization to enhance HVAC system performance. Delivered high productivity and efficient task completion through effective problem-solving and teamwork. Conducted component tests, repaired faults, and executed refrigeration repairs, maintenance services, and installations independently or collaboratively.
Overview
8
8
years of professional experience
Work History
TAB Tech Helper
Addison Energy Technologies
08.2024 - Current
- Test and balance HVAC units for businesses, schools, and hospitals
- Troubleshoot problems on Hvac units to get it working properly
- Communicate with control techs and mechanical techs to get units working properly
Supervisor
Polo Ralph Lauren
08.2021 - Current
- Assisted customers with wardrobe selections in making wardrobe decisions between our items and other brands on how they can blend based on hypothetical situations
- Organize the back stockroom to help keep inventory flow to a maximum
- Organized back stockroom to maximize inventory flow
- Coordinated daily team assignments and roles between who goes where and what their task is for that day
Package Handler
FedEx
09.2020 - 07.2021
- Loaded packages into vans for daily routes with packages to be run that day
- Unloaded trucks and sorted packages in warehouse and organizing where they go in the warehouse
- Sorted packages by destination to ensure efficient processing.
- Operated conveyor belts and forklifts to move packages safely.
- Inspected shipments for damage or discrepancies before loading.
Customer Service Representative
Alorica
12.2018 - 06.2019
- Managed incoming calls at Verizon Wireless to assist customers with their inquiries.
- Resolved customer issues related to bill payment and phone troubleshooting, ensuring satisfaction and retention.
- Managed customer inquiries through phone and chat support systems.
- Resolved product issues using company knowledge base and training materials.
- Collaborated with team members to improve customer service strategies.
Education
Fortis College
Smyrna, GaBusiness
Georgia Southern
Statesboro, GaSkills
- Technical support
- Problem-solving
- Multi-Tasker
- Continuous learning
- Dependable
- Team Player
- Professional
- Strong work ethic
Timeline
TAB Tech Helper
Addison Energy Technologies
08.2024 - Current
Supervisor
Polo Ralph Lauren
08.2021 - Current
Package Handler
FedEx
09.2020 - 07.2021
Customer Service Representative
Alorica
12.2018 - 06.2019
Fortis College
Business
Georgia Southern