Lani Bland
Westfield
Summary
Dynamic and engaging professional with experience in customer service and a strong background in supporting children with diverse abilities. A genuine passion for environmental welfare and sustainably clean beauty, bath, and wellness products. Committed to fostering connections and building relationships with customers while effectively educating them on selecting the most suitable wellness solutions. Eager to contribute to a team that values diversity and prioritizes customer satisfaction while maintaining a mindful approach to environmental stewardship.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Play Specialist
Carter's Play Place
06.2023 - Current
- Very friendly, engaging, and committed to work responsibilities, and colleagues.
- Flexible with scheduling and willing to help cover other colleagues.
- Responsible to keep the environment clean and ready for customers.
- Greet and assist customers with check ins and offer different options of participation.
- Oversee that customers follow safety protocols in the gym.
- Put together dozens of party bags, operate zip-line, prepare complementary snacks for guests (i.e. coffee and popcorn), and make sure the facility has all the necessary supplies.
- Accommodate families during private celebrations after hours at least once a month.
- Given opportunity to work during 'Calmer Carter's' mode of operation which allows individuals on the autism spectrum to enjoy all of the gym's amenities during quiet time.
Cat Caregiver/Volunteer
Robin's Nest of Indy
10.2022 - 05.2023
- Responsible for cleaning multiple cat habitats during volunteer shift.
- Provide the cats fresh food, water, compassionate care, and play-time.
- Monitor cat behaviors and interactions.
Film Crew Member
Pluggables
06.2021 - 08.2021
- Hair and make-up touch-up.
- Assisted with operations and camera cues.
Education
High School Diploma -
Bridgeway Academy
Remote Learning06.2022
Skills
- Active Listening
- Patience and Empathy
- Critical Thinking
- Team collaboration
- Advocacy for Human and Animal Rights
- Skill Development
- Continuous Improvement
Certification
CPR, LEL Home Services, 2025
Languages
English
Interests
- Animals
- Beauty products
- Shopping
- Outdoors
- Swimming
- Family time
- Listening to music
Timeline
Play Specialist
Carter's Play Place
06.2023 - Current
Cat Caregiver/Volunteer
Robin's Nest of Indy
10.2022 - 05.2023
Film Crew Member
Pluggables
06.2021 - 08.2021
High School Diploma -
Bridgeway Academy
Awards
- High School Honor Roll, 2018-2022
- Piano Performance Excellence Award, Butler University, 2019
- Piano Excellence Award, Michigan Music Teachers Association, 2014-2017
- National Piano Playing Auditions, 2016