Lani Souza
Psychiatric Mental Health Nurse Practitioner
San Francisco,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
VA-Supportive Housing Nurse Practitioner
San Francisco VA Medical Center
12.2023 - Current
- Facilitated pharmacological management of complex cases involving multiple medications or comorbidities requiring close monitoring.
- Developed strong rapport with patients from diverse backgrounds, demonstrating cultural competence in providing empathetic care.
- Provided comprehensive healthcare services for diverse populations, addressing acute and chronic conditions.
- Participated in multidisciplinary team meetings to discuss patient cases and treatment plans.
- Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
Community Care Coordinator
VA Southern Nevada Healthcare System
05.2020 - 12.2023
- Assessed risk factors of patients and made referrals for further services.
- Developed strong relationships with community organizations, fostering partnerships that benefited both patients and organizations involved.
- Facilitated successful transitions from hospital to home by arranging necessary services and ensuring continuity of care.
- Conducted reviews to determine eligibility and functional needs
- Collaborated with multidisciplinary teams to provide comprehensive care for patients with complex needs
- Facilitated successful transitions from hospital to home by arranging necessary services and ensuring continuity of care
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
VA-Supportive Housing Nurse Case Manager
VA Southern Nevada Healthcare System
05.2015 - 05.2020
- Managed diverse patient pool of 50+ on weekly basis
- Spearheaded staff development initiatives to update functional job description and workload mapping, enhancing hospital staff job efficiency by 70%.
- Optimized resource utilization by identifying opportunities for cost containment without compromising care quality.
- Mentored new hires, sharing knowledge and expertise to foster supportive learning environment promoting professional growth within nursing team.
- Collaborated with multidisciplinary teams to devise evidence-based treatment plans that improved patient satisfaction scores.
- Served as liaison between patients and various support services such as financial assistance programs, community resources, and mental health counseling to ensure holistic care was provided.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients
- Applied critical thinking skills during case reviews to identify potential risks or challenges before they escalated into larger issues
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities
- Educated patients on disease management techniques, empowering them to take control of their health and reduce complications
Inpatient Detox Nurse
Good Samaritan Hospital Medical Center
10.2013 - 05.2015
- Administered medications as prescribed, ensuring proper dosages and timely administration for optimal treatment outcomes.
- Coordinated discharge planning activities for successful transition from detox programs into other levels of care or community-based resources.
- Contributed to interdisciplinary team meetings focused on evaluating patient progress towards established goals within detox program.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Collaborated with multidisciplinary team members to ensure coordinated care for patients undergoing detoxification treatments.
- Managed withdrawal symptoms effectively by applying evidence-based nursing practices tailored to individual needs.
- Provided crisis intervention services during high-stress situations to maintain patient safety and stability during detox process.
Charge Nurse, Alcohol and Substance Detoxification
UMass Medical School
05.2003 - 07.2013
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Implemented effective resource management strategies by diligently tracking supply inventory levels and placing orders to replenish stock when needed.
- Served as liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Participated in quality improvement initiatives, contributing to development of best practices within department.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Supervised and managed daily scheduling, tasking, and administration.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Nurse Manager
Preventive Medicine
05.2009 - 06.2011
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Developed comprehensive training programs for new hires, ensuring quality care and consistency in nursing practices.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Clinical Unit Nurse Leader
Mediplex Rehabilitation Hospital
10.2000 - 05.2003
- Coordinated patient transfers between units or facilities while maintaining safety standards and continuity of care.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Mentored new nurses in clinical procedures, documentation practices, and time management techniques.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Conducted in-service training sessions for staff on new policies, procedures, and clinical best practices to ensure compliance and consistent quality of care.
- Delegated tasks appropriately among nursing team members according to their skill level while overseeing overall responsibility for patient care.
- Assisted physicians in conducting bedside procedures such as lumbar punctures, central line placements, and endotracheal intubations.
- Worked effectively in fast-paced environments.
- Monitored workflow to improve employee time management and increase productivity.
- Assisted with new hire processing and existing training programs.
- Educated staff on organizational mission and goals to help employees achieve success.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Education
Master of Science - Mental Health Nurse Practitioner
Regis College
Weston, MA 05.2018 - 05.2021
Bachelor of Science - Nursing
Curry College
Milton, MA 05.2011 - 05.2013
Associate of Science - Nursing
Bristol Community College
Fall River, MA 05.2001 - 06.2003
Skills
Inpatient and Outpatient care
undefinedWebsites
Certification
Certified Psychiatric-Mental Health Nurse Practitioner (PMHNP-BC)
Other
Certified Psychiatric-Mental Health Nurse Practitioner (PMHNP-BC), American Psychiatric Nurses Association Member, Regular participant in continuing education workshops and training sessions for Mental Health Professionals, Active participant in local and national mental health conferences, Volunteered at non-profit mental health organizations, Provided first-aid & health education at local schools, Author of 'Mental Health for All: Reducing Stigma and Improving Access', Co-author on several articles in professional Psychiatric Nursing journals
Timeline
VA-Supportive Housing Nurse Practitioner
San Francisco VA Medical Center
12.2023 - Current
Community Care Coordinator
VA Southern Nevada Healthcare System
05.2020 - 12.2023
Master of Science - Mental Health Nurse Practitioner
Regis College
05.2018 - 05.2021
VA-Supportive Housing Nurse Case Manager
VA Southern Nevada Healthcare System
05.2015 - 05.2020
Inpatient Detox Nurse
Good Samaritan Hospital Medical Center
10.2013 - 05.2015
Bachelor of Science - Nursing
Curry College
05.2011 - 05.2013
Nurse Manager
Preventive Medicine
05.2009 - 06.2011
Charge Nurse, Alcohol and Substance Detoxification
UMass Medical School
05.2003 - 07.2013
Associate of Science - Nursing
Bristol Community College
05.2001 - 06.2003
Clinical Unit Nurse Leader
Mediplex Rehabilitation Hospital
10.2000 - 05.2003
Certified Psychiatric-Mental Health Nurse Practitioner (PMHNP-BC)
ANCC Board Certified
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