Lania Kersey

• Greeted guests at front desk and engaged in pleasant conversations while managing the check-in/out process.
• Answered patron questions in-person or by phone regarding library services and resources.
• Organized library shelves, materials and equipment in alphabetized order.
• Located library materials, resources and technologies to fulfill patron requests.
• Processed library card applications and maintained patron records with accurate contact information.
• Collected fees, fines and donations for balanced library finances.
• Assisted patrons with printing and copying according to personalized requirements.

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