Lanie Clay-Stamps
Gravette
Summary
Accountable, results-driven Army Veteran and Account Management professional with a proven track record of managing high-volume portfolios, optimizing operational workflows, and driving stakeholder growth. Highly data-driven and organized, with extensive experience in client negotiation, pricing strategies, inventory controls, and tracking performance metrics. Adept at partnering with external clients and cross-functional internal teams to resolve issues, drive program adoption, and maintain execution-focused quality in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Project Manager
Wachter
Lowell, AR
05.2023 - 08.2025
- Managed the full project lifecycle, from initiation to closure, demonstrating a strong grasp of end-to-end operational workflows and the ability to drive complex processes to completion on time.
- Directly accountable for project financials, including budget, creation, tracking, forecasting, and ensuring all expenditures aligned with the approved plan. this involved managing cost and achieving positive GPM's.
- Led cross-functional teams of technicians, subcontractors, and engineers. Collaborated with other teams to ensured efficient workflow.
- Served as the primary point of contact for clients and vendors. Provided regular progress updates and managed expectations.
- Identified potential project risks and developed mitigation strategies to prevent delays and cost overruns.
- Conducted site inspections and quality checks to ensure all installations met industry standards, safety codes, and client specifications.
Business Owner/Operator
Self-employed
Centerton, AR
08.2020 - 04.2023
- Owned all aspects of the business's financial health, including Profit and Loss statements.
- Handled all client negotiations for service contracts, demonstrating an ability to secure favorable terms and close deals. Also, responsible for sourcing and purchasing all supplies/equipment while controlling cos of goods sold.
- Managed all scheduling and logistics for multiple clients and staff, requiring sophisticated planning and optimize routes, minimize downtime, and ensure reliable service delivery the core of efficient operation.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Employed prompt decision-making and in-depth research to resolve issues.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Introduced new methods, practices, and systems to reduce turnaround time.
Fire Alarm Technician
Dunk Fire And Security
Springdale, AR
06.2018 - 08.2020
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Read and understood product manuals and blueprints.
- Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
- Fully installed fire alarms and various security devices.
- Demonstrated features and functionality of alarm systems to customers.
- Tested all newly installed fire alarms.
911 Emergency Dispatcher
Springdale Police Department
Springdale, AR
05.2017 - 06.2018
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Read system maps and caller information, and documented details in system.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Followed established protocols for professional handling of emergency situations.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Proved successful working within tight deadlines and fast-paced environment.
Electrical Apprentice
Wiggins
Montgomery, AL
05.2016 - 02.2017
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Optimized work readiness with organized tools and spaces.
- Read and interpreted drawings to provide wiring layouts for new installations.
- Terminated wiring and connected circuits with correct techniques.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
- Examined electrical units for loose connections and broken insulation.
Active Duty Soldier
Army
Colorado Springs, CO
08.2009 - 08.2015
- Responsible for millions of dollars in critical equipment, managing its movement, storage, maintenance, and ultimate disposition.
- Maintained entry points through security measures on bases overseas.
- Conducted vehicle inspections.
- Completed 16 week course on Combat Life Saving measures, including mass casualty situations.
- Patrolled bases and monitored security cameras.
- Ran a Certified Emergency Response Team (CERT) while deployed.
- Encrypted thousands of radios for combat missions.
- Monitored Radio traffic for breaches.
- Led platoons in high-pressure combat scenarios with successful outcomes.
- Navigated terrain in hostile and non-hostile conditions, achieving positive outcomes.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Coached and mentored new recruits for motivated, high-performing teams.
- Risk-assessed environments and implemented appropriate security measures.
- Uphold code of conduct and maintained professionalism in stressful situations.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Provided strategic plotting and navigation for warfare areas.
- Maintained accurate documentation of messages transmitted and received.
- Completed inspections, followed maintenance schedules and completed repairs.
- Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.
- Monitored emergency frequencies to detect distress calls and respond by dispatching emergency equipment.
- Repaired radio equipment as necessary using electronic testing equipment, hand tools and power tools.
- Oversaw team of 6 personnel, delivered training and maintained deployability of communications packages.
- Put together and configured antennas, power sources and other equipment to establish communications.
- Put together PowerPoints and trained hundreds of soldiers on their radios. Showed them how to troubleshoot problems they may encounter while out on patrol and how to resolve them quickly.
- Set up and maintained retransmission sites that allowed companies to communicate from opposite sides of the mountains.
- Operated and maintained armored vehicles.
Education
No Degree - Information Technology
Strayer University
DCHigh School Diploma - undefined
Bentonville High School
ARundefined
NWACC
AR05-2016
Skills
- Project planning and development
- Team collaboration
- Cross-functional collaboration
- Vendor sourcing
- Inventory control
- Coaching and mentoring
- Customer relations
- Cost control
- Contract management
- Attention to detail
- Project management
Certification
Alarm Systems Technician
Timeline
Project Manager
Wachter
05.2023 - 08.2025
Business Owner/Operator
Self-employed
08.2020 - 04.2023
Fire Alarm Technician
Dunk Fire And Security
06.2018 - 08.2020
911 Emergency Dispatcher
Springdale Police Department
05.2017 - 06.2018
Electrical Apprentice
Wiggins
05.2016 - 02.2017
Active Duty Soldier
Army
08.2009 - 08.2015
High School Diploma - undefined
Bentonville High School
undefined
NWACC
No Degree - Information Technology
Strayer University