Richard Clem
Benton,AR
Summary
Adept at troubleshooting and maintenance, I enhanced customer satisfaction at City of Hot Springs through quick, knowledgeable support. Skilled in multitasking and organization, my work across various roles has consistently prioritized safety and efficiency, demonstrating a keen attention to detail and a strong customer service ethos.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ami Technician
City of Hot Springs
07.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Lumber Retail Salss
Lowes
12.2023 - Current
- Minimized product damage by carefully handling fragile items during the loading and unloading process.
- Contributed to a safe working environment by adhering to safety protocols and reporting hazards.
Loadout
Atwoods
06.2024 - 09.2024
- Managed inventory levels effectively, preventing stockouts or excess stock situations that could impact customer service levels or tie up valuable resources.
- Improved loadout efficiency by streamlining processes and implementing new techniques.
Ranch Hand
Steele Horse Farms
05.2023 - 05.2024
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Herded livestock using horses or ranch ATVs.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Performed repairs and preventive maintenance on equipment and property.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Moved livestock by herding animals to different ranch locations to avoid pasture damage.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
- Branded and tagged livestock for proper identification and security when lost and stolen.
Carhop
Sonic
09.2021 - 05.2023
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
Cattle Foreman
5D Ranch
01.2020 - 05.2023
- Checked equipment to determine if maintenance was required.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Maintained safe environment for not only the animals but also the clients/partners that entered the property
Education
High School Diploma -
Ouachita High School
Donaldson, AR05.2024
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
Certification
Forklift certification
Timeline
Ami Technician
City of Hot Springs
07.2024 - Current
Loadout
Atwoods
06.2024 - 09.2024
Lumber Retail Salss
Lowes
12.2023 - Current
Ranch Hand
Steele Horse Farms
05.2023 - 05.2024
Carhop
Sonic
09.2021 - 05.2023
Cattle Foreman
5D Ranch
01.2020 - 05.2023
Forklift certification
High School Diploma -
Ouachita High School
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