Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lanie Rhodes

Lafayette,LA

Summary

Dynamic professional with proven expertise in customer service and cash handling, honed across roles at Rouses and other establishments. Excelled in fostering customer satisfaction through exceptional service and teamwork. Demonstrated patience, empathy, and a strong work ethic, ensuring efficient operations and positive guest experiences in high-pressure environments.

Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

3
3
years of professional experience

Work History

Cashier

Rouses
03.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Daycare Teacher

Little Blessings
04.2024 - 09.2024
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.

Waitress

El Paso
12.2023 - 03.2024
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Answered customers' questions, recommended items, and recorded order information.

Waitress

Buffalo Wild Wings
11.2022 - 12.2023
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Waitress

Rotolos
01.2022 - 11.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Nursing - Nursing

South Louisiana Community College
Lafayette, LA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration

Timeline

Daycare Teacher

Little Blessings
04.2024 - 09.2024

Cashier

Rouses
03.2024 - 12.2024

Waitress

El Paso
12.2023 - 03.2024

Waitress

Buffalo Wild Wings
11.2022 - 12.2023

Waitress

Rotolos
01.2022 - 11.2022

Nursing - Nursing

South Louisiana Community College
Lanie Rhodes