Laniece Dice
Vineland,NJ
Summary
Dynamic Program Supervisor with expertise in staff training, crisis intervention, and operational leadership. Proven ability to enhance team performance and manage budgets effectively. Over eight years of supervisory experience. Works well alone, but is able to lead and work with a team. Very organized and career-driven.
Overview
11
11
years of professional experience
5
5
Certifications
Work History
Program Supervisor
Oaks Integrated Care
Mount Holly, New Jersey
02.2020 - Current
- Supervised program operations and ensured compliance with organizational policies.
- Coordinated staff schedules and managed daily workflow for efficient service delivery.
- Trained new team members on program protocols and best practices.
- Developed training materials to enhance staff skills and knowledge in care services.
- Conducted regular meetings to discuss program updates and team concerns.
- Collaborated with external partners to align resources with program needs.
- Conducted annual performance reviews of staff members.
- Partnered with program management on recommendations, process improvements, and corrective action plans.
- Coordinated logistics for activities and events.
- Maintained accurate records of program activities and results.
- Provided leadership, guidance and supervision to staff members.
- Planned, directed, coordinated and monitored multiple behavioral health services and programs and complied with licensure, certification, accreditation and statutory requirements.
- Managed day-to-day residential services, met individual transportation needs and maintained safe and high-quality home environments.
- Attended conferences related to program topics or goals.
- Served as liaison between the organization and external partners.
- Monitored budget expenditures in order to maintain fiscal responsibility.
- Coordinated training sessions for staff members.
- Prepared periodic reports, financial statements and records on program activities for management.
- Delegated tasks to staff and volunteers during organized events.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Recruited, interviewed, and hired volunteers and staff.
- Prepared and maintained budgets, personnel records or training manuals.
Residential Program Director
PAFA.COM
Vineland, New Jersey
06.2015 - 01.2020
- Supervised staff and volunteers to ensure program effectiveness and safety.
- Coordinated training sessions for new employees on program policies.
- Facilitated regular meetings to discuss program needs and updates.
- Managed budgets and resources for residential services efficiently.
- Established partnerships with community organizations for service enhancement.
- Advocated for residents' needs within organizational committees and meetings.
- Provided crisis intervention services when needed.
- Assisted in developing training materials for staff as needed.
- Facilitated communication between families and guardians and residential staff regarding resident's progress or issues that may arise.
- Maintained detailed records of resident activities, progress and incidents.
- Actively participated in monthly management meetings to discuss program updates, budgeting concerns and policy changes.
- Created and implemented individualized service plans for residents in accordance with their needs.
- Participated in the development of new programs designed to meet the changing needs of residents.
- Ensured compliance with all applicable laws, regulations, policies and procedures related to residential services.
- Developed, supervised and evaluated residential staff members.
- Investigated potential abuse or neglect cases involving residents.
- Provided ongoing support to residential staff by providing guidance in problem solving techniques and conflict resolution strategies.
- Promoted positive relationships among staff members through effective leadership skills.
Education
High School Diploma -
Cumberland Regional High School
Bridgeton, NJ06-1997
General Academics
Cumberland County College
Vineland, NJSkills
- Program compliance
- Staff training
- Budget management
- Performance evaluation
- Crisis intervention
- Community outreach
- Problem solving
- Team leadership
- Conflict resolution
- Staff training experience
- Document management
- Reporting requirements
- Operational leadership background
- Staff development
- Generating schedules
- Team oversight
- Referral coordination
- Office administration
- Facility management
- Financial administration
- Community building
- Staff evaluation
- Organizational skills
- Staff oversight
- Case management
Certification
CPR & First Aid Certified.
Timeline
Program Supervisor
Oaks Integrated Care
02.2020 - Current
Residential Program Director
PAFA.COM
06.2015 - 01.2020
High School Diploma -
Cumberland Regional High School
General Academics
Cumberland County College