Hi, I’m
LaNiesha Chisholm
Payroll/HR Analyst
Lewisberry,PA
Summary
Experienced professional with over a decade in the Payroll Industry, specializing in payroll processing, multi-state tax management, and compliance with federal and state regulations. Efficiently manages payroll functions for diverse clients with a practical approach, ensuring accuracy and policy adherence. Strong analytical, communication, and teamwork skills, with a proven ability to adapt quickly to new environments. Eager to contribute to team success and further develop professional skills. Positive attitude and commitment to continuous learning and growth, working towards CPP certification to showcase passion for the field and dedication to excellence. A valuable addition to any team.
Overview
18
years of professional experience
Work History
Ollie's Bargain Outlet
Payroll Analyst
12.2024 - Current
Job overview
- Responsible for ensuring timely and accurate processing of multi-state payroll transactions including salaries, benefits, garnishments, taxes, and other deduction
- Partner with Payroll Manager to process year end payroll activities including W-2s
- Run payroll reports and provide data to Accounting/Management and provide data for payroll related requests internally and for audits
- Manage & create cases with UKG Pro for payroll issues that may arise. This includes, but is not limited to, tax overpayments and/or refunds and processing errors
- Backup Payroll Manager when needed with processing RSU and stock transactions, third party sick pay, ensuring tax liabilities are accurate
- Research/Process recovery of payroll overpayments and returned checks
- Perform payroll balancing activities for all regular and off cycle payrolls
- Review pre and post payroll audit reports for accuracy and update PTO accruals when employees return from a leave and errors with setup
- Respond/Provide documentation to UKG Pro for garnishment, including sending paperwork, research and reconciling garnishment deductions
- Research and approve workflow approvals within HRIS system
- Review and validate payroll results to ensuring tax liabilities are accurately calculated and resolve payroll tax inquiries/issues for employees
- Complete any additional responsibilities and/or duties as assigned
Clark Associates
Payroll Analyst
09.2022 - 10.2024
Job overview
- Ensured timely processing of weekly and bi-weekly payroll data for 7000 employees
- Reviewed timesheets for completeness and accuracy
- Assisted HR with STD, LTD and Worker's Compensation documentation and payment
- Collaborated with HR on the annual revision of the employee handbook
- Communicated with managers and employees regarding payroll issues or questions
- Recorded and maintained employee records and payroll transactions
- Generated various reports from payroll system software as requested
- Reconciled, report and remit payroll liabilities including, but not limited to, insurance, retirement contributions, garnishments, and taxes
- Prepared and reconcile payroll and forfeiture journal entries
- Coordinated with in-house and external system contacts regarding development and implementation of system modifications and adjustments
- Ensured payroll is in compliance with multiple state laws and regulations
- Performed project management duties for new pay card initiative and on demand pay program
- Issued and documented manual payments to employees as needed
- Tracked and processed garnishments, refunds, and other pay adjustments
- Designed and implemented training procedures for managers and new hires
- Processed off-cycle payrolls as needed
- Recommended new procedures or processes to improve efficiency
- Ensured compliance with company policies and federal, state and local regulations
- Maintained strict confidentiality
- Performed other duties as assigned
West Shore Home
Payroll Specialist
11.2020 - 08.2022
Job overview
- Reviewed, processed, and submitted payroll for approximately 2200 employees
- Accessed employee handbook for issues and compliance related to payroll prior to its release
- Answered employee payroll and tax related questions via email, phone, message board
- Worked with HR to revamp the new hire orientation process
- Designed and implemented timekeeping system policies, procedures, and training documents for managers and employees
- Created and maintained accrual programs in the payroll system
- Assisted with HRIS system transfer process
- Created policies and procedures for processing payroll
- Collaborated with HR on mergers, acquisitions, new hires and terminations
- Managed timekeeping holiday, earning code, and pay group set up
- Ran mock payrolls after a merger/acquisition to ensure new employees were paid correctly
- Entered and tracked manual checks and advise net amounts due between check dates
- Utilized Paycom to update employee information and review uploaded forms
- Reviewed existing and created new Standard Operating Procedures
- Gathered information, create, and distribute payroll reports as necessary
- Performed audits quarterly to verify information is up to date
- Maintained documents and procedures compliance required by law
Paytime, Inc.
Payroll & Timekeeping Account Manager
08.2016 - 11.2020
Job overview
- Designed and implemented timekeeping procedures and training docs for SwipeClock & Time Management
- Gathered and interpreted clients' needs and performed system demos, trainings, and onsite implementations
- Assisted clients with onboarding, employee verification, and new hire training
- Worked with HR representatives to verify wages and employment for STD, LTD and Worker's Compensation
- Created client accounts utilizing the timekeeping software and manually wrote computer scripts
- Programed, tested, and installed physical clocks
- Entered payroll manually and verified payroll prior to processing for 50 to 100 clients
- Stayed in contact with clients to ensure full communication and compliance of labor laws
- Utilized M3 and Payentry to access, interpret, and update employee information
- Implemented changes to company payroll, accrual, and other HR policies
- Entered wage attachments, tax levies, 401k contributions and other deductions
- Monitored and entered third party sick pay
Ranstad
Payroll Support
12.2014 - 10.2015
Job overview
- Designed and implement payroll collections procedure and tracking methods
- Managed multi-state payroll tax registration, payments, and correspondence
- Utilized SAP and Kronos to access, interpret, and update employee information
- Reported and tracked off cycle checks
- Audited and sent out wage attachment checks
Ranstad
Payroll Accountant
09.2014 - 11.2014
Job overview
- Reconciled discrepancies between employee timecards, absence reports, and schedules in eFinance
- Managed accuracy of employee information in eFinance (i.e. salary, benefits, voluntary deductions, garnishments, direct deposit)
- Resolved inconsistencies between employee time off in eFinance and AESOP reports, processed payroll, and performed final audit of payroll information
- Enrolled employees in direct deposit and benefits
- Advised employees concerning their pay/position questions and issued manual checks to employees when necessary
Faulkner Automotive
Payroll Clerk
02.2014 - 08.2014
Job overview
- Created payroll reports, general ledger entries, and cut physical checks as needed
- Collected and calculated timecards, commission schedules, error corrections, data entry
- Managed and maintained employee information, paid time off, and unpaid leave
- Audited and entered new hire paperwork into ADP
- Calculated and submitted wage garnishments, attachments, withholdings, and insurance premiums
- Calculated and submitted multi-state payroll taxes on a weekly basis
Staffmark
Provider Enrollment Representative (Contracted Position)
09.2012 - 06.2013
Job overview
- Audited enrollment documents and bank information for Medicare compliance
- Contacted providers via mail, phone, and email for corrections/development of documents
- Updated in-house database system with current status, contact, and provider information
Sovereign Bank
Banker
01.2012 - 09.2012
Job overview
- Processed both the paying and receiving of customer transactions and record maintenance
- Managed settling, auditing, and replenishing of ATM and monetary instruments
- Identified sales opportunities and cross-sold bank products
Bath Fitter
Contract Processor
04.2010 - 01.2012
Job overview
- Audited contracts, time sheets, and material cost forms
- Advised office administrators/managers on contractual issues
- Processed and tracked payments utilizing several databases (i.e. Navision and ADP)
Paychex, Inc.
Senior Payroll Specialist
09.2007 - 06.2009
Job overview
- Managed payroll for 270 small businesses clients via fax, email, in/outbound calls
- Processed and filed multi-state payroll taxes as well as amended tax returns
- Trained existing staff on new procedures and new staff on current procedures
- Provided excellent customer service by advising existing clients of products to better service their business needs
Education
University of PhoenixTempe, AZ
Bachelor of Arts from Business
02-2023
University Overview
- Professional Development: Project Management
Villanova UniversityVillanova, PA
Certificate from Fundamental PayTrain Course
08-2015
University Overview
- Professional Development: payroll concepts, payroll calculations, fringe benefits, payroll reporting & employment taxes, record keeping & payroll practices, payroll accounting, & administration
Axia College of University of PhoenixPhoenix, AZ
Associate of Arts from Accounting
07-2007
University Overview
- Relevant Coursework: financial, managerial, and cost accounting, business management, federal taxation, financial accounting & reporting, auditing, & persuasive & informational written communication
Skills
- Multi-state payroll management
- Payroll process evaluation
- Data analysis and reporting
- Proficient in payroll systems
- Onboarding and orientation
- Employee benefits coordination
- Tax compliance
- Employee engagement strategies
- Strong expertise in Microsoft Excel
- Data accuracy verification
Timeline
Payroll Analyst
Ollie's Bargain Outlet
12.2024 - Current
Payroll Analyst
Clark Associates
09.2022 - 10.2024
Payroll Specialist
West Shore Home
11.2020 - 08.2022
Payroll & Timekeeping Account Manager
Paytime, Inc.
08.2016 - 11.2020
Payroll Support
Ranstad
12.2014 - 10.2015
Payroll Accountant
Ranstad
09.2014 - 11.2014
Payroll Clerk
Faulkner Automotive
02.2014 - 08.2014
Provider Enrollment Representative (Contracted Position)
Staffmark
09.2012 - 06.2013
Banker
Sovereign Bank
01.2012 - 09.2012
Contract Processor
Bath Fitter
04.2010 - 01.2012
Senior Payroll Specialist
Paychex, Inc.
09.2007 - 06.2009
University of Phoenix
Bachelor of Arts from Business
Villanova University
Certificate from Fundamental PayTrain Course
Axia College of University of Phoenix
Associate of Arts from Accounting
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