Lanique Brown
Fitchburg,WI
Summary
Adept at fostering teamwork and enhancing customer satisfaction, I leveraged strong organizational skills and customer relations expertise at MSCR and other notable employers. My proactive approach in training new staff and streamlining operations significantly boosted team efficiency. I excel in creating clean, safe work environments and building lasting client relationships, driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Staff Member
MSCR
Madison, WI
06.2021 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Participated in team-building activities to foster teamwork and collaboration.
- Assisted with onboarding new staff members, providing orientation and support.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Set and worked towards ambitious goals with staff performance plans and regular check-in meetings.
Caregiver
Senior Living Consultants
01.2020 - 07.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Team Member
Urban Air Adventure Park
11.2021 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Team Member
McDonald’s
07.2018 - 11.2020
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
Verona Area High School
Verona, WI06.2024
Skills
- Strong teamwork
- Cleaning and organization
- Cleaning skills
- Customer relations skills
Timeline
Team Member
Urban Air Adventure Park
11.2021 - 06.2022
Staff Member
MSCR
06.2021 - 08.2023
Caregiver
Senior Living Consultants
01.2020 - 07.2023
Team Member
McDonald’s
07.2018 - 11.2020
High School Diploma -
Verona Area High School