Summary
Overview
Work History
Education
Skills
Timeline
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Lanise Chance

Saint Petersburg,FL

Summary

Efficient Management Organizational Leadership major, currently attending Saint Petersburg college, with years of work experience. Aiming to leverage a proven knowledge of customer satisfaction, culinary design, and asset protection skills to successfully fill any role within any organization. Frequently praised as quality-oriented by peers, can be relied upon to help any company achieve its goals. Hardworking employee enthusiastic about learning how to manage any position inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.

Overview

16
16
years of professional experience

Work History

Amazon Flex Driver

Amazon Flex
Saint Petersburg, FL
04.2019 - 02.2020
  • Flex drivers pick up packages from delivery stations, stores, and restaurants and deliver them to customers using directions from Flex app.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Obtained customer signatures to complete and process paperwork.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Completed routine pre-and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Delivered goods and products to customers on time and in excellent condition.

Lead Cook

HYATT REGENCY
Clearwater, FL
01.2015 - 02.2020
  • Provide fine dining experiences while growing craft through continual learning and development alongside many advanced culinary teams with years of experience within the culinary industry, to help generate dishes from scratch for variety of locations throughout each outlet
  • Working within high-volume and fast-paced environment where collaboration is essential to success.
  • Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared meals for lunch and dining services with average of 20 tables per day.
  • Took over line positions in event of emergency.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Trained new staff.
  • Transitioned between breakfast, lunch, and dinner service.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Developed process that reduced waste and improved supply turnover.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.

Culinary Specialist

ARMY NATIONAL GUARD
Sarasota, FL
12.2009 - 12.2017
  • Maintaining care for dietary and nutritional needs of fellow Soldiers and ensuring their ability to meet challenges before them
  • Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
  • Background to provide force protection and obtain clearance to do so.

Dietary Aide

BON SECOUR
Saint Petersburg, FL
11.2014 - 05.2015
  • Assists in maintaining kitchen work areas, keeping equipment, utensils, and food plates clean and orderly.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Organized and planned medical nutrition therapy for 200 patients and residents

Cook/Prep Cook/Dietary aide

BOCA CIEGA REHABILITATION
Saint Petersburg, FL
10.2012 - 05.2014
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Trained and assisted new kitchen staff members.
  • Identified inefficiencies leading to improved productivity.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Maintained food safety and sanitation standards.

Education

Bachelor's - Management and Organizational Leadership

Saint Petersburg College
Saint Petersburg, FL
12.2022

Associate - General Studies

Saint Petersburg College
Saint Petersburg, Fl
12.2021

Skills

  • Microsoft office
  • CLS
  • Operations
  • Culinary Experience
  • Venipuncture
  • Food safety
  • Vehicle Inspection
  • Customer Accounts Management
  • Loading and Unloading
  • Driving and Transportation
  • Customer Service
  • Time Management
  • Organizational Skills
  • Verbal and Written Communication
  • Assessing Conditions
  • Product Distribution

Timeline

Amazon Flex Driver

Amazon Flex
04.2019 - 02.2020

Lead Cook

HYATT REGENCY
01.2015 - 02.2020

Dietary Aide

BON SECOUR
11.2014 - 05.2015

Cook/Prep Cook/Dietary aide

BOCA CIEGA REHABILITATION
10.2012 - 05.2014

Culinary Specialist

ARMY NATIONAL GUARD
12.2009 - 12.2017

Bachelor's - Management and Organizational Leadership

Saint Petersburg College

Associate - General Studies

Saint Petersburg College

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Lanise Chance