Lanita Anjel Foxx

• Develop and implement individualized behavioral health plans and interventions, tailored to each student's needs.
• Monitored student progress in behavioral, emotional, and academic areas.
• Facilitate group and one-on-one counseling sessions to reinforce coping skills, emotional regulation, and positive social behaviors.
• Collaborate closely with teachers, counselors, and administrators to address social, emotional, and academic challenges.
• Implemented strategies for promoting behavioral health inside and outside the classroom.
• Collaborated with families to provide resources and strategies for supporting students’ emotional well-being at home.

Scheduling Care Coordinator (Remote)

• Scheduled nursing and physical therapy visits according to intake department referrals.
• Monitored patient charts to validate ongoing insurance coverage, address discrepancies, and ensure that patients received appropriate care.
• Mediated between patients, nurses, and therapists to resolve scheduling conflicts.
• Recognized for exceptional organizational skills and clear communication.

Intake Coordinator (Remote)

• Handled incoming patient referrals from medical offices and insurance providers, verifying prompt data entry.
• Confirmed insurance coverage and reached out to patients to validate information.
• Coordinated with nurses and physical therapists to ensure visit schedules within 24–48 hours.
• Promoted transparency in managing delays, fostering resolution.

• Oversaw student immunization compliance remotely, guaranteeing timely verification and communication of records.
• Upheld a comprehensive understanding of CDC guidelines and University policies on immunizations, including COVID-19.
• Performed regular audits of medical records to maintain accuracy.
• Recognized by senior management for efficiently handling remote productivity.

COVID-19 Testing Assistant (On-site)

• Delivered clear guidance and resources to students regarding COVID-19 testing protocols.
• Enhanced workplace resourcefulness through the updating of reports and informational materials.
• Created a troubleshooting manual for office equipment, boosting operational efficiency in work transitions.
• Administrative Assistant II
• Supervised a team of 10 student employees, ensuring the efficient completion of tasks, and adherence to deadlines.
• Developed training resources and assisted new student employees with front desk duties.
• Coordinated on-campus meal plans, acting as an educational resource at orientation expos.

• Delivered outstanding customer support, maintaining confidentiality of sensitive student financial records.
• Supported Senior Financial Aid Officer in assessing students' financial requirements.
• Handled large volumes of phone calls and emails to maintain office efficiency.
• Developed strong relationships with diverse cultural, socioeconomic, and academic groups.