Lanita Hines

• Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
• Assisted clients in identifying and setting goals to promote positive behavior development.
• Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Resolved customer problems and complaints.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
• Reviewed lesson material with students individually or in small groups.

• Followed all relevant traffic laws and safety regulations.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

• Handled emergency situations calmly and efficiently, prioritizing passenger safety above all else.
• Promoted rider safety by enforcing regulations regarding seatbelt use, wheelchair securement procedures, and proper boarding/deboarding processes for all passengers.
• Assisted in training new drivers on company policies, procedures, equipment usage, and customer service expectations to maintain high-quality standards across the team.

• Handled emergency situations calmly and efficiently, prioritizing passenger safety above all else.
• Collaborated with dispatchers to ensure smooth operations of the daily transit schedule, resulting in fewer delays or disruptions.
• Contributed to a positive work environment by communicating effectively with coworkers, supervisors, and other staff members.
• Provided excellent customer service by assisting passengers with mobility needs and answering questions about routes or schedules.

• Addressed client household needs with meal preparation, housekeeping and transportation.
• Collaborated with housekeeping staff to ensure rooms were prepared and available on time.
• Liaised with housekeeping department to ensure seamless room allocation during high-occupancy periods.
• Oversaw discipline, safety and good housekeeping systems.

• Maintained a clean, safe, and organized living environment with consistent housekeeping tasks.
• Collaborated with housekeeping and maintenance teams to resolve guest issues promptly and effectively.
• Supported store cleanliness initiatives by performing routine housekeeping tasks as needed.
• Collaborated with housekeeping staff to coordinate room availability, minimizing disruptions for guests.

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• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

• Handled emergency situations calmly and efficiently, prioritizing passenger safety above all else.
• Increased driver awareness of disability accommodations by participating in ongoing training programs related to accessibility requirements and best practices.
• Assisted in training new drivers on company policies, procedures, equipment usage, and customer service expectations to maintain high-quality standards across the team.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.