Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lanita Sanders

Albany

Summary

Professional with experience in administrative and registration roles, prepared to handle complex tasks with accuracy and efficiency. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in data entry, customer service, and problem-solving. Reliable and goal-oriented, ensuring smooth processes and optimal outcomes.

Overview

5
5
years of professional experience

Work History

Registration Associate

St Peters Hospital
06.2023 - Current
  • Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
  • Coordinated with other departments such as billing and admissions to ensure seamless transfer of patient information throughout their treatment journey within the facility.
  • Improved customer satisfaction with timely and accurate registration data entry.
  • Provided exceptional support to patients in understanding their insurance benefits, payment expectations, and financial assistance opportunities when necessary.
  • Verified insurance eligibility and obtained necessary authorizations for services, reducing billing errors.
  • Resolved patient inquiries regarding registration procedures, alleviating concerns and promoting a positive experience.
  • Worked diligently to meet or exceed departmental goals for registration completion rates, contributing positively to the organization''s overall efficiency.
  • Completed registration paperwork, verifying accurate patient information.

Client Record management

Institutional Advancement, College of Saint Rose
09.2020 - 04.2024
  • Maintained clear communication between clients, team members, and management to ensure project success.
  • Managed and maintained accurate records for a portfolio of over 200 clients, ensuring timely renewals and updates.
  • Supported program management department with daily tasks, coordinated meetings and recorded minutes.
  • Provided accurate fare collection and record-keeping for efficient revenue management.
  • Maintained detailed records of client interactions, tracking their needs and preferences for future reference.
  • Prepared comprehensive reports for upper management utilizing advanced skills in Microsoft Office applications such as Word, Excel, PowerPoint.

Cashier/Crew

McDonald’s
06.2021 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Masters Of Public Health - Global Health

Southern New Hampshire University
Hooksett, NH
06-2027

Bachelor of science - Public Health

The College of Saint Rose
Albany, NY
12.2024

High School Diploma -

Albany High School
Albany, NY
06-2020

Skills

  • Analytical Skills
  • Ethical Research Content
  • Ethical Thinking
  • Patient confidentiality
  • Insurance verification
  • Data entry proficiency
  • Documentation and records management
  • Patience and empathy

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Provided excellent customer/ pt service, resolving client inquiries and issues promptly
  • Collaborated with cross functional teams to streamlines registration processes.
  • Managed and maintained accurate client records, ensuring compliance with regulatory requirements.
  • Trained new staff members on management systems and procedure

Timeline

Registration Associate

St Peters Hospital
06.2023 - Current

Cashier/Crew

McDonald’s
06.2021 - 06.2023

Client Record management

Institutional Advancement, College of Saint Rose
09.2020 - 04.2024

Masters Of Public Health - Global Health

Southern New Hampshire University

Bachelor of science - Public Health

The College of Saint Rose

High School Diploma -

Albany High School

Similar Profiles

CREATE PROFILE
Lanita Sanders