Laniya Clay
Brooklyn,NY
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
10
10
years of professional experience
Work History
Shopper
Amazon Prime
Brooklyn, NY
08.2020 - 08.2022
- Completes shipments by processing and loading orders
- Ensuring that orders are accurately selected, scanned, and packed
- Listened to customer needs to identify and recommend best products and services.
- Scanning labels to ensure products are shipped to the right destination
- Preserves a safe and clean work environment by keeping shelves, pallet area, and workstations neat.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Suggested comparable products to replace out-of-stock items.
Overnight Stock Associate
Macy's
New York, NY
09.2018 - 12.2018
- Cleaned and straightened warehouse, store aisles and shelves for ease of product accessibility, safety and loss prevention.
- Received, unloaded and documented incoming stock in warehouse and staged merchandise for easy retrievability.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Checked shelves in department to determine replenishment needs.
Sales Associate
Toys R Us
New York, NY
12.2015 - 07.2016
- Built and maintained relationships with peers and upper management to drive team success.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Answered incoming telephone calls to provide store, products and services information.
After-School Tutor
Youth Empowerment Program
New York, NY
09.2012 - 06.2014
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Designed comfortable tutoring environment conducive to learning.
- Researched or recommend textbooks, software, equipment, or other learning materials to complement tutoring.
Education
High School Diploma -
Renaissance Charter High School For Innovation
New York, NY06.2016
Skills
- Flexible Working Hours
- Strong Communication and Interpersonal Skills
- Team Member Motivation
- Prepared and Packaged Wholesale Orders for Distribution
- Engaging with Diverse Customers
- Dependable and Responsible
- Organization and Planning Skills
- Friendly and Helpful
Timeline
Shopper
Amazon Prime
08.2020 - 08.2022
Overnight Stock Associate
Macy's
09.2018 - 12.2018
Sales Associate
Toys R Us
12.2015 - 07.2016
After-School Tutor
Youth Empowerment Program
09.2012 - 06.2014
High School Diploma -
Renaissance Charter High School For Innovation