Summary
Overview
Work History
Education
Skills
Timeline
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Lanmetric Hollins

Atlanta,GA

Summary

Dynamic security professional with a proven track record at Quality Guard Solutions LLC, excelling in defensive strategies and guest relations. Leveraged expertise in firearms proficiency and conflict de-escalation to enhance safety and customer satisfaction. Achieved significant improvements in incident documentation and security planning, demonstrating a strong commitment to operational excellence and team support.

Overview

25
25
years of professional experience

Work History

Armed Security Officer

Quality Guard Solutions LLC
Atlanta, GA
12.2024 - Current
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Interacted with customers in a professional manner while providing directions or responding to inquiries.
  • Maintained high levels of alertness throughout shifts.
  • Adhered to company policies regarding access control procedures for visitors and guests and contractors.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Identified suspicious activity to determine appropriate response.
  • Provided assistance to law enforcement agencies in apprehending suspects when necessary.
  • Followed established protocol for responding to alarms or other emergency situations.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Conducted security checks on personnel entering and exiting the premises.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Provided escorts for authorized personnel entering restricted areas within the facility.
  • Patrolled assigned areas to detect suspicious activities and persons.
  • Communicated effectively with team members while coordinating efforts during shifts.
  • Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Medical Equipment Delivery

LS Market LLC
College Park, GA
12.2008 - Current
  • Coordinated with hospital administrators to create a secure storage area for all installed medical devices.
  • Received incoming shipments of new medical equipment, inspected it for damages, and reported any discrepancies to management immediately.
  • Resolved customer complaints promptly and professionally while maintaining a positive attitude.
  • Reported data for maintenance, installations, and inventory assessments.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Utilized GPS and maps for efficient route planning.
  • Followed correct procedures when delivering goods at customers' premises or designated locations.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Maintained accurate records of all delivered products, ensuring customer satisfaction.
  • Responded promptly to emergency calls as needed.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Recorded expenses and maintained receipts.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Provided exceptional customer service by answering questions and handling complaints in a professional manner.
  • Worked with warehouse personnel to ensure proper loading techniques were used when loading product onto trucks or trailers for safe transport.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Followed regular schedule of pickups for individual customers and groups.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Transported and safely delivered items to prevent damage or loss.

Commercial Truck Driver

Trans Am
Olathe, KS
01.2004 - 02.2007
  • Ensured compliance with DOT regulations, such as hours of service, weight limits.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Assisted in loading and unloading operations when needed using forklifts or pallet jacks.
  • Provided excellent customer service when delivering products or services.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Used road knowledge, traditional mapping and GPS applications to navigate.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Coordinated with loading personnel to ensure proper securement of loads in trailer.
  • Inspected cargo for accuracy and completeness prior to delivery.
  • Adhered strictly to company policies concerning health and safety standards.
  • Maintained daily logs detailing deliveries, mileage, and customer concerns to update management and meet recordkeeping requirements.
  • Managed time efficiently by planning routes ahead of time based on delivery orders.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Communicated with dispatchers regarding route changes due to traffic or weather conditions.
  • Delivered goods to customers in a timely manner.
  • Verified accuracy of shipping documents including manifests, bills of lading.
  • Retained valid proof of insurance and registration in vehicles.

Armored Truck Driver

AT Systems
Atlanta, GA
11.2001 - 12.2003
  • Delivered shipments safely and on time according to established schedules.
  • Drove and navigated armored truck and made numerous weekday stops to service banks and customers.
  • Inspected vehicle before trips to ensure it was in proper working order.
  • Communicated with route customers and obtained agreement on needed cash denominations and amounts to conduct business transactions.
  • Checked all locks, seals, and security devices to ensure the safety of cargo during transport.
  • Operated two-way radio equipment for communication purposes.
  • Maintained daily logs of assigned routes and stops.
  • Provided excellent customer service when interacting with clients.
  • Prepared daily and weekly cash disbursement reports and submitted to management to provide accountability and transparency.
  • Loaded and unloaded armored vehicles with cash, valuables, and other items in a secure manner.
  • Maintained high levels of alertness throughout shifts.
  • Loaded and balanced ATM machines along daily routes to replenish cash supply for banks and ATM customers.
  • Performed regular maintenance checks on vehicle as needed.
  • Adhered to strict safety protocols while operating an armored truck.
  • Maintained high degree of situational awareness to minimize risk of hazardous encounters.
  • Conducted pre-trip inspections of vehicle systems including brakes, tires, lights.

Armed ATM Service Technician

Banteck West.
Marietta, GA
01.2000 - 10.2001
  • Assessed existing equipment at customer locations in order to make recommendations for upgrades or replacement if needed.
  • Troubleshot common ATM problems such as power failure, card reader issues, dispenser errors, and communication failures.
  • Conducted regular audits to check for any discrepancies in cash levels or operation performance.
  • Ensured that all safety protocols were followed when working on or near an ATM machine.

Education

GA Blue Card 40 Hour Armed Security Officer Certification - Armed Security

Simpson Protective Services Training Academy
Marietta, GA
11-2024

Class A Commercial Drivers License - Commercial Truck Driving

Truck Driving School
Paducah, KY
12-2003

High School Diploma -

DM Therrell High School
Atlanta, GA
06-1998

Skills

  • Defensive strategies
  • Vehicle patrol
  • Radio communication
  • Defensive tactics
  • Security planning
  • Law enforcement support
  • Staff assistance
  • Facilities patrol
  • Non-lethal weapons
  • Firearms proficiency
  • Conflict de-escalation
  • Incident documentation
  • Grounds patrols
  • Patrol procedures
  • Access control
  • Equipment inspection
  • Perimeter security
  • Guest relations

Timeline

Armed Security Officer

Quality Guard Solutions LLC
12.2024 - Current

Medical Equipment Delivery

LS Market LLC
12.2008 - Current

Commercial Truck Driver

Trans Am
01.2004 - 02.2007

Armored Truck Driver

AT Systems
11.2001 - 12.2003

Armed ATM Service Technician

Banteck West.
01.2000 - 10.2001

GA Blue Card 40 Hour Armed Security Officer Certification - Armed Security

Simpson Protective Services Training Academy

Class A Commercial Drivers License - Commercial Truck Driving

Truck Driving School

High School Diploma -

DM Therrell High School
Lanmetric Hollins