Empathetic care professional skilled in health monitoring and problem-solving. Experience providing personal care to special needs and elderly clients, fostering strong relationships to improve overall quality of life.
Overview
11
11
years of professional experience
Work History
Care Assistant
Clarity Jones
Compton, California
01.2022 - 03.2025
Assisted special needs clients with daily living activities and personal care needs.
Assisted elderly patients with activities of daily living, including bathing, dressing and eating.
Served meals and assisted immobile or disabled individuals with eating.
Assisted individuals with incontinence care to maintain dignity and hygiene.
Enhanced client well-being through companionship and emotional support.
Provided companionship to patients by talking, listening and engaging in activities such as reading or playing board games.
Provided emotional support to family members during difficult times.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Monitored clients' activity levels and helped prevent sedentary behavior.
Communicated effectively with clients to understand their preferences and requirements.
Communicated with nonverbal clients to understand their preferences
Collaborated with healthcare professionals to ensure client care plans were followed.
Reported changes in patient condition to nursing staff immediately.
Documented mental and physical health observations to inform care updates.
Improved patient outlook and daily living through compassionate care.
Built strong and trusting rapport with clients and loved ones.
Collected and recorded patients' blood pressure, blood sugar, and pulse to evaluate and note basic health status.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Partnered with registered nurses and physiotherapists to provide care to patients.
Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Logistics Specialist
AJA inc
Ridgecrest, California
10.2018 - 10.2019
Coordinated logistics support for military supply chain operations to ensure effective resource allocation and mission readiness.
Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
Managed inventory control processes and maintained accurate records.
Organized and managed the inventory of all incoming and outgoing shipments.
Conducted inventory checks and resolved discrepancies.
Resolved any discrepancies related to product quality or quantity issues upon delivery.
Assisted in procurement activities to ensure timely supply delivery.
Analyzed shipping schedules to optimize transportation efficiency.
Managed inbound and outbound delivery schedules for optimal flow of goods.
Managed delivery schedules to ensure timely status updates and maintain seamless flow of goods.
Monitored compliance with federal regulations in supply chain management, safeguarding operational integrity and minimizing risk.
Relayed information between drivers and recipients regarding ETA and potential delays.
Resolved delivery issues promptly during operations.
Worked with team members to improve process integration and flow.
Coordinated import and export operations, adhering to tight schedules and deadlines.
Aided senior leadership with report generation to utilize process improvements.
Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
Participated in logistics planning and forecasting activities to meet future demand effectively.
Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
Hazardous Materials Specialist
USS Mahan
Norfolk, Virginia
04.2017 - 08.2018
Managed hazardous material handling procedures and protocols for ship operations.
Collaborated with environmental teams to ensure compliance with regulations.
Conducted safety inspections to verify compliance with local, state, and federal regulations related to hazardous materials, promoting a safe working environment.
Reviewed and updated safety data sheets for hazardous substances, ensuring accurate information for personnel handling materials.
Performed hazardous material surveys to identify, quantify and evaluate the presence of hazardous materials in a given environment.
Assessed potential environmental impacts from the use of hazardous substances or materials at various sites.
Implemented measures to protect workers from potential chemical exposure, ensuring a safer workplace.
Developed training programs for personnel on safe handling and emergency procedures for hazardous materials, enhancing workplace safety awareness.
Postal Clerk
Naval Supply Systems Command
Sigonella, Sicily
02.2014 - 03.2017
Processed incoming mail and packages for distribution within the command.
Maintained accurate records of shipments and deliveries in tracking systems.
Assisted customers with inquiries about postal services and procedures to enhance user experience.
Sorted and organized mail to ensure timely delivery across various departments.
Operated postal equipment for weighing, labeling, and dispatching items.
Coordinated with team members to streamline workflow in mail processing, contributing to timely mail delivery.
Ensured compliance with postal regulations and safety standards during operations.
Provided training and guidance to new clerks on daily tasks and responsibilities.
Maintained accurate records of received cash payments, checks, and credit card transactions.
Sold various postal services, including stamps and packaging items, to customers at the counter.
Weighed packages for shipping and applied appropriate postage stamps or labels.
Processed payments and handled cash using point-of-sale (POS) system to ensure accurate transactions.
Provided assistance to customers in completing necessary forms for mailing parcels and letters.
Answered customer inquiries regarding services provided by the Post Office including package tracking information.
Ensured all USPS regulations were followed while handling confidential materials such as registered mail.
Inspected parcel wrappings before accepting them from customers to ensure they meet postal regulations.
Distributed mail to customers with correct identification and proper postage.
Structured and categorized postal documents for effective filing and easy retrieval during operations.
Operated point-of-sale system to process money orders accurately and quickly.
Set goals and operating procedures that maximized employee effectiveness.
Received customer complaints regarding service issues at the counter and referred them to supervisor.
Offered support and advice to newer personnel to improve performance.
Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
Verified accuracy of inventory levels on a regular basis to ensure adequate supplies are available during peak times.
Utilized factors such as package shape and final destination to sort into correct bins for delivery.
Weighed parcels, calculating costs based on type, total weight and final destination.
Obtained receipts for registered and certain insured mail.
Handled undeliverable mail in accordance with established procedures.
Improved customer satisfaction by planning more effective routes and updating service standards.