Dynamic educator with a passion for fostering creativity and self-expression in students at the Mexican American Opportunity Foundation. Skilled in adapting to classroom needs and collaborating with staff to enhance educational outcomes. Proven ability to develop individualized plans and maintain a positive learning environment, ensuring student engagement and success.
Overview
20
20
years of professional experience
Work History
Associate Teacher / Lead Toddler Teacher
Mexican American Opportunity Foundation
Bakersfield, CA
08.2023 - Current
Promoted a positive classroom environment by fostering respectful, open communication between students and staff.
Encouraged creativity and self-expression among students through various art projects and writing assignments, inspiring confidence in their abilities.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Teacher's Assistant
Community Action Partnership Of Kern
Bakersfield, CA
06.2022 - 07.2023
Maintained safety and security by overseeing students in classroom and outdoor environment.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Worked with lead teacher to monitor class schedule and take attendance.
Prepared for lessons by gathering educational materials and setting up equipment.
Consistently enforced disciplinary limits for structured environment conducive to learning.
Established safe play environment for children.
Cashier Team Lead
Ross Dress For Less
Bakersfield, CA
09.2019 - 10.2022
Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Received and processed customer payments.
Processed checks, cash and credit purchases or refunds.
Educated employees on register use, merchandising and customer service.
Operated POS cash register and equipment to collect payments.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Call Center Representative , Dispatcher
Southern California Paratransit
Van Nuys, CA
07.2010 - 05.2019
Maintained updated and detailed records of calls in physical and electronic database.
Processed debit and credit card and electronic check payments.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Resolved concerns with products or services to help with retention and drive sales.
Trained staff on operating procedures and company services.
Cashier , Sales Floor Associate
Kmart, Sears Holding
Cudahy , CA
03.2005 - 02.2009
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items and join reward programs.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Completed inventory counts and ordered merchandise.
Balanced and organized cash register by handling cash, counting change and storing coupons.