Summary

Overview

Work History

Education

Skills

Timeline

Lanny Solis

Bakersfield,United States

Summary

Dynamic educator with a passion for fostering creativity and self-expression in students at the Mexican American Opportunity Foundation. Skilled in adapting to classroom needs and collaborating with staff to enhance educational outcomes. Proven ability to develop individualized plans and maintain a positive learning environment, ensuring student engagement and success.

Overview

years of professional experience

Work History

Associate Teacher / Lead Toddler Teacher

Mexican American Opportunity Foundation

08.2023 - Current

Promoted a positive classroom environment by fostering respectful, open communication between students and staff.
Encouraged creativity and self-expression among students through various art projects and writing assignments, inspiring confidence in their abilities.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.

Teacher's Assistant

Community Action Partnership Of Kern

06.2022 - 07.2023

Maintained safety and security by overseeing students in classroom and outdoor environment.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Worked with lead teacher to monitor class schedule and take attendance.
Prepared for lessons by gathering educational materials and setting up equipment.
Consistently enforced disciplinary limits for structured environment conducive to learning.
Established safe play environment for children.

Cashier Team Lead

Ross Dress For Less

09.2019 - 10.2022

Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Received and processed customer payments.
Processed checks, cash and credit purchases or refunds.
Educated employees on register use, merchandising and customer service.
Operated POS cash register and equipment to collect payments.
Mentored new team members on POS system operation, customer service strategies and sales goals.

Call Center Representative , Dispatcher

Southern California Paratransit

07.2010 - 05.2019

Maintained updated and detailed records of calls in physical and electronic database.
Processed debit and credit card and electronic check payments.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Resolved concerns with products or services to help with retention and drive sales.
Trained staff on operating procedures and company services.

Cashier , Sales Floor Associate

Kmart, Sears Holding

03.2005 - 02.2009

Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items and join reward programs.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Completed inventory counts and ordered merchandise.
Balanced and organized cash register by handling cash, counting change and storing coupons.

Education

Certified Nurse Assistant -

American Red Cross

Chatsworth, CA

04.2015

Certified Child Development -

Los Angeles Valley College

Van Nuys, CA

02.2009

High School Diploma -

Bell High School

Bell, California

06.2007