Lanolyn Rivera
Brandon,FL
Summary
Hardworking employee enthusiastic about learning the life field inside and out. I pursue opportunities to learn new skills and contribute to group success. I offer strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Amazon Delivery Driver
Token Logistics LLC
12.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Sales Associate
Ross Dress for Less
10.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate/Stock/Cash Register
Ross Dress for Less
08.2021 - 10.2022
- The stockroom associate opens boxes of home goods and take them out to put them on the corresponding equipment for later transportation to the sales floor
- The associate stocks the sales floor neatly and organized
- Once the stock room is void of boxes full of merchandise, the associate must clean their work area
- The cashier must process the merchandise as quickly but efficiently as they can
- The cashier uses a POS specifically from Ross.
Associate
Petsmart
08.2019 - 12.2019
- I worked in the Pet care department where I take care of the left side of the store and occassionally the cash register
- I took care of sick animals, took care of the animals on the floor and the fish tanks.
Sales Associate
U.S. Patriot Tactical
01.2019 - 08.2019
- The sales associate uses a computer software solution called Retail Pro for store operations
- The associate is required to have a good knowledge about all products in the store and on the online store
- The associate is required to interact with customers and provide information about the products they are interested in with a smile and positive attitude
- In the beginning, middle and end of the day we are required to keep the store clean at all times and the product in their place
- Making sure the boots are by correct sizes and the boxes are neatly placed in a row
- On closing time we are required to close the drawer (counting the money and putting the end count in the system and then in the safe), clean the store and close the gates.
Janitor/Housekeeping
Total Janitorial
05.2017 - 04.2018
- The cleaning individual or team would have one or more clubhouses from an Apartment complex to clean, as well as, a complete clean or touch up of their apartments
- Sometimes, the individual or team would clean houses
- However, my job was to help my cleaning partner, in this case my grandmother, to clean anything she needed help on
- I would mostly get paid for my labor instead of hourly
- Sometimes, I would get paid by the hour for a maximum of 3 to 4 hours, depending on the job.
Education
Bachelor Of Architecture - Interior Architecture And Design
Academy of Art University
San Francisco, CAHigh School Diploma -
Wekiva High School
Orlando, FL05.2017
Skills
- I am a fast learner and fast worker I have no problem working in an environment with customer interactions I am very patient and calm in stressful situations I am also bilingual
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
- Heavy Lifting
- Stocking and Inventory
- Safe Driving
- Clean Driving Record
- GPS Navigation
- Vehicle Cleaning and Maintenance
- Delivery Scheduling
- Traffic laws knowledge
- Local routes understanding
- Complex Problem-Solving
- Vehicle Inspection
- Pre-Trip and Post-Trip Inspections
- Multitasking
- Ability to Lift 50 Pounds
- Cash Handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Amazon Delivery Driver
Token Logistics LLC
12.2022 - Current
Sales Associate
Ross Dress for Less
10.2022 - 04.2024
Sales Associate/Stock/Cash Register
Ross Dress for Less
08.2021 - 10.2022
Associate
Petsmart
08.2019 - 12.2019
Sales Associate
U.S. Patriot Tactical
01.2019 - 08.2019
Janitor/Housekeeping
Total Janitorial
05.2017 - 04.2018
Bachelor Of Architecture - Interior Architecture And Design
Academy of Art University
High School Diploma -
Wekiva High School
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