Lanora Buentello
Malvern,AR
Summary
Conscientious Healthcare professional offering over 15+years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 15+ years of relevant work experience to your team. Motivated Medical Assistant dedicated to delivering quality healthcare to patients. Excel at administrative support, technical troubleshooting and personnel coordination. Diligent in completing continued education credits yearly. Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English abilities. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized Medical Assistant with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Dedicated Medical professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Medical Assistant with over 15+ years of experience in the Medical Field. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated Medical professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking Medical Assistant/Patient Tech position. Offering excellent communication and good judgment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant
Genesis Cancer And Blood Institute
Hot Springs, AR
11.2018 - Current
- Collected and documented patient medical information such as blood pressure and weight , verify and update chart
- Obtained client medical history, medication information, symptoms and allergies. Enter patient's information in computer in oncoemr , room patients
- Obtained client medical history, medication information, symptoms and allergies.
- Draw Blood, administer injection (s)
- Sanitized, restocked and organized exam rooms and medical equipment and work stations
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Responsible for training New Hires
Home Care Provider
Stanage Residence
Malvern , Arkansas
04.2016 - 05.2018
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Monitored progress and documented patient health status changes to keep care team updated.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Administered medication as directed by physician.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Followed nutritional plans to prepare optimal meals.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Medical Assistant
Orthopaedic Center Of Hot Springs
Hot Springs, AR
05.2011 - 04.2016
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained pre- and post-treatment vital signs and weight.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Prepared initial patient charts for admission.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes, Draw Blood
- Sanitized, restocked and organized exam rooms and medical equipment.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms . swab patient to check for MRSA prior to surgery
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Ordered and prepared reagents and supplies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained client medical history, medication information, symptoms and allergies.
- Call Insurance obtain Prior Authorization and verify Benefits for surgery procedures
Sales Associate
Sears
Laredo, Texas
09.2009 - 08.2010
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Answered customer questions about sizing, accessories and merchandise care.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
Phlebotomist
Examination Management Services, Inc.
Laredo, TX
01.2007 - 07.2009
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Obtained blood specimens by performing venipunctures and finger sticks 1-5 times per day.
- Determined donor eligibility by conducting screenings, interviewing prospective donors and obtaining medical histories.
- Organized daily work based on collection priority.
- Packaged and shipped specimens to central lab daily.
- Reviewed patient records for accuracy and completeness.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Followed physician or Life Insurance Agencies orders to correctly administer therapeutic phlebotomy ,urine specimen(s) and EKG (s)
- Centrifuged blood samples as outlined in clinical protocols.
Medical Assistant/Phlebotomist
Cancer Therapy Research Center
San Antonio , Texas
07.2003 - 11.2006
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing Blood specimens.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assist Physician while performing Bone Marrow Biopsies, prepare patient(s) for Doctor visit or Chemotherapy
- Monitored patients during and After procedures and report any unusual findings to nurse supervisor.
- Prep charts for physicians, obtain Medical records, Lab results, Diagnostic Test
- Perform clerical duties, such as word processing,data entry, answering phones and some filing
- Called and faxed pharmacies to submit prescriptions and refills.
- Responsible for training with new hires
Medical Assistant
Jefferson Family Practice
San Antonio, TX
05.2001 - 07.2003
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained pre- and post-treatment vital signs and weight.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Draw Blood and Administer Injections to Patient and Coworkers (Influenza Vaccinations)
- called in Refills for Patients
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Kept organized documentation of prescription refill information for office of 4 physicians.
Receptionist/ Patient Tech
Scientific Therapy And Advanced Treatment
San Antonio , Texas
01.2000 - 05.2001
- Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Conducted personal interviews to obtain required financial information.
- Answered over [Number] telephone calls per [Time Frame] to handle rescheduled, missed and reassigned visit requests. Filed and fax charts / paperwork . Obtained vital sign and gathered patient complaints..
- Received Employee of the Month for July 2000 and November 2000
Education
No Degree - Business Management
Palo Alto College
San Antonio, TexasAssociate of Science - Nursing Education
San Antonio College
San Antonio, TXAssociate of Science - Nursing Education
Laredo Community College
Laredo, TXCertification - Medical Assistant
San Antonio College of Medical/Dental Assistant
San Antonio, TX08.2001
High School Diploma -
Blessed Sacrament Academy
San Antonio, TX03.1995
Skills
- Recordkeeping and documentation
- Qualified in patient transport
- Medical history review
- Professional bedside manner
- Great Patient service and patient Care
- Excellent communication Skills
- Blood and Tissue Collection
- Verbal and Written Communication
- Cleaning and Organizing
- Decision Making
- Operating EKG Equipment
- Multitasking and Prioritization
- Problem Anticipation and Resolution
- Centrifuge Operation
- Sanitizing and Cleaning
- Vitals Collection and Documentation
- Electronic Charting
- Venipuncture Expertise
- Dependable and Responsible
- Training and mentoring
- CPR Certified
- Multi-line Telephone System Operation
- Cleaning and Sterilizing
- Customer Service
- Coordinating Drug Refills
- Wound Care
- Injury Treatment
- Patient Chart Tracking
- Flexibility and Adaptability
- Willingness to Learn
- Identifying Defects
- Mobile Device Operation
- Data Entry
- Appointment Scheduling
- X-Ray Processing
- Updating Medical Records
- Routine Laboratory Testing
- Diagnostic Testing
Accomplishments
- Named Employee of the Month, July 2000 and November 2000.
- Recognized for outstanding dedication to patient care.
- consistency Award 2021
- Sunshine Award 2020
Certification
- CMA - Certified Medical Assistant
Employee of the Year July and Nov. 2000
Awards were giving to me for being an outstanding employee. Always going above and beyond. Being a team player and having Excellent patient care.
Timeline
Medical Assistant
Genesis Cancer And Blood Institute
11.2018 - Current
Home Care Provider
Stanage Residence
04.2016 - 05.2018
Medical Assistant
Orthopaedic Center Of Hot Springs
05.2011 - 04.2016
Sales Associate
Sears
09.2009 - 08.2010
Phlebotomist
Examination Management Services, Inc.
01.2007 - 07.2009
Medical Assistant/Phlebotomist
Cancer Therapy Research Center
07.2003 - 11.2006
Medical Assistant
Jefferson Family Practice
05.2001 - 07.2003
Receptionist/ Patient Tech
Scientific Therapy And Advanced Treatment
01.2000 - 05.2001
No Degree - Business Management
Palo Alto College
Associate of Science - Nursing Education
San Antonio College
Associate of Science - Nursing Education
Laredo Community College
Certification - Medical Assistant
San Antonio College of Medical/Dental Assistant
High School Diploma -
Blessed Sacrament Academy
- CMA - Certified Medical Assistant
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