Lanora Valentine
Crescent City,CA
Summary
Ready to contribute to a dynamic team and make a positive impact. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Elk Valley Rancheria
Elk Valley Rancheria
Crescent City, California
05.2024 - 03.2025
- Operated electronic surveillance equipment to observe, track and document gambling activities on gaming floor.
- Coordinated with other departments within the company to ensure that proper protocols are being followed when it comes to security measures.
- Located individuals engaged in theft, cheating and embezzlement.
- Provided assistance during emergency situations such as fire alarms, medical emergencies.
- Monitored and tracked suspicious activities in assigned areas using surveillance equipment.
- Maintained constant communication with other members of the team via radio or telephone while on duty.
- Analyzed data collected from various sources including CCTV footage, alarm systems, access control systems.
- Communicated violations to appropriate personnel and followed up with detailed documentation of incidents.
- Developed log of surveillance observations to track suspicious activity.
- Used audio-video equipment to observe casino or hotel operations for cheating or theft.
- Monitored facility activities in multiple areas using CCTV cameras, video recorders and computers.
- Observed gaming tables, slots and poker rooms throughout casino via live video feeds.
Caregiver
Azalea Gardens Nursing Center
Brookings, OR
05.2023 - 01.2024
- Assisted clients with maintaining good personal hygiene.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Helped clients get in and out of beds and wheelchairs.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted with meal planning to meet nutritional plans.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Laundered clothing and bedding to prevent infection.
- Recorded client status progress and challenges in logbooks and reports.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support to clients during difficult times.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Restaurant Team Member
McDonald's
Brookings, OR
05.2021 - 07.2021
- Maintained clean and organized work area at all times.
- Directed patrons to restrooms and other amenities within facility.
- Maintained safe food handling practices to prevent germ spread.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Cleaned counters and common areas to minimize spread of germs.
- Operated kitchen equipment safely and efficiently.
- Operated POS terminals to input orders, split bills and calculate totals.
- Replenished condiments and other supplies at tables and stations.
- Provided quality customer service with a friendly attitude.
- Cleaned tables and chairs to prepare dining area for next customers.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Education
High School Diploma -
Duncan Russell Community Day School
Tracy, CA06-1989
Skills
- Surveillance operation
- Data analysis
- CCTV monitoring
- Emergency response
- Security protocols
- Client support
- Hygiene assistance
- Customer service
- Food safety
- Communication skills
- Recordkeeping
- Friendly, positive attitude
- Flexible and adaptable
- Safety monitoring
- Attention to detail
- Identity checks
- Gate management
- Observation Skills
- Pattern recognition
Years of experience
- I have over 20 + years working fast food
- I have 3 years experience as a gate guard
- I have 1 year working retail
- I have 1 year experience driving a taxi
References
References available upon request.
Timeline
Elk Valley Rancheria
Elk Valley Rancheria
05.2024 - 03.2025
Caregiver
Azalea Gardens Nursing Center
05.2023 - 01.2024
Restaurant Team Member
McDonald's
05.2021 - 07.2021
High School Diploma -
Duncan Russell Community Day School
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