Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lansana Kalissa

Cape Coral

Summary

Adept Technician with a proven track record at Aerotek for enhancing operational efficiency and customer satisfaction through meticulous attention to detail and superior customer service. Excelled in automating technical tasks and mastering new technologies swiftly, significantly improving team productivity and network performance. Committed to continuous learning and safety, showcasing exceptional multitasking and organizational skills.

Offering solid foundation in technical principles and commitment to learning and growth in field. Conducts work with focus on understanding technical procedures and applying practical skills in diagnostics and maintenance. Ready to use and develop hands-on abilities and technical acumen in Desired Position role.

Developed technical expertise in fast-paced, hands-on environment, focusing on diagnostics and maintenance of complex systems. Adept at identifying and resolving issues efficiently, leveraging strong analytical and problem-solving skills. Seeking to transition into new field, bringing valuable technical experience and commitment to continuous improvement.

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

12
12
years of professional experience

Work History

Technician

Aerotek
10.2024 - 01.2025
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Optimized network performance, conducting regular updates and patches to software systems.
  • Enhanced operational efficiency, automating repetitive technical tasks where possible.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Enhanced team productivity with thorough training on new technologies and procedures.

Technician

Out of the Country
04.2013 - 09.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Optimized network performance, conducting regular updates and patches to software systems.

Education

Bachelor Of Civil Engineering - Engineering

Cuba
Cuba
07.2005

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization

Timeline

Technician

Aerotek
10.2024 - 01.2025

Technician

Out of the Country
04.2013 - 09.2024

Bachelor Of Civil Engineering - Engineering

Cuba
Lansana Kalissa