Lantz Dow
Anchorage,Alaska
Summary
Organized and dedicated student with proven track record of providing exceptional service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Currently working toward earning my Master's in Social Work to become a social work professional. Looking to broaden my horizons and expand on my experience in the field to provide the best care and service to clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Relief Worker
Covenant House Alaska
Anchorage, AK
08.2025 - Current
- Provided crisis intervention services to youth experiencing homelessness.
- Worked across three main different programs which are the Youth Engagement Center, Rights of Passage, and the MACK House, serving unique needs and populations who are experiencing homelessness
- Acted as shift lead whenever staffing was low or I had the most experience on shift to guide the team through the day and coordinate between different departments.
- Ensured compliance with regulatory standards and best practices in service delivery.
Prevention Coordinator
Abused Women's Aid In Crisis (AWAIC)
Anchorage, AK
08.2025 - 04.2026
- Developed and implemented trainings and presentations addressing domestic violence and sexual assault.
- Collaborated with community organizations to enhance resource accessibility for survivors.
- Conducted training sessions for staff on trauma-informed approaches and victim advocacy.
- Assessed program effectiveness through qualitative feedback from participants and stakeholders.
- Designed educational materials to raise awareness about healthy relationships and prevention strategies.
- Evaluated policies and procedures to ensure compliance with best practices in victim support services.
Administrative Office Specialist
Covenant House Alaska
Anchorage, United States
04.2025 - 08.2025
- Supported program facing and administrative staff with detailed calendar management.
- Created flyers that communicated different activities and events that are happening at the Covenant House Alaska Academy.
- Managed and maintained the departments website.
- Partnered with volunteers and community members to facilitate duties within the program
- Coordinated office operations to enhance efficiency and streamline communication among staff.
- Managed scheduling and appointment logistics for leadership team, ensuring optimal time management.
Youth Engagement Specialist
Covenant House Alaska
Anchorage, AK
11.2024 - 04.2025
- Engaged with homeless youth in times of crisis and success either through private or public conversation or in the form of games.
- Applied harm reduction to youth who are using substances.
- Provided 41 residential youth and those in outreach services with services such as food, crisis counseling, crisis intervention, victim support, medicine, and connection to other resources within Anchorage.
- Implemented trauma informed care to 41 youths receiving residential and many youth in outreach services.
Wash Bay / Lot Attendant
Great Alaskan Holidays
Anchorage, AK
05.2024 - 09.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Washed anywhere from 30 to 45 RV's a day.
- Facilitated smooth operation during peak times by efficiently managing flow of vehicles to and from the lot.
- Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning wash bay when necessary.
Student Worker Cashier
University of Alaska Anchorage
Anchorage, AK
02.2024 - 05.2024
- Responsible for handling cash, credit card, and check transactions and ensuring accurate reporting of Daily Income.
- Took and followed detailed directions from others.
- Maintained a tidy and organized environment to comply with cleanliness standards.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
Swim Instructor
Northern Lights Swim Club
Anchorage, AK
10.2023 - 03.2024
- Collaborated with other instructors to develop innovative teaching methods for improved student outcomes.
- Implemented proper safety protocols and emergency response plans.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Taught daily swim instruction to students varying in ages and skill levels.
Student Worker
University of Alaska Anchorage
Anchorage, AK
11.2022 - 02.2024
- Facilitated roles and responsibilities pertaining to maintaining the library and patron safety.
- Securing the library for the evening by making sure all patrons left, shelving books, mailing books, cleaning parts of the library that patrons would frequent, technological assistance, and processing books.
- Worked in a team environment to maintain high levels of productivity.
Cleaner
Girdwood Cleaning Services
Girdwood, AK
08.2021 - 08.2022
- Proficiently cleaned houses, condos, and Air BnB's across the entirety of Girdwood with extensive experience deep cleaning.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Laborer
Glacier City Contracting
Anchorage, AK
06.2020 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Performed general housekeeping and cleaning tasks.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Ski Technician
Alyeska Ski Resort
Anchorage, AK
11.2020 - 05.2021
- Maximized equipment performance by routinely calibrating testing tools and machinery used for ski tuning and repair tasks.
- Assisted customers with selecting appropriate ski gear for their skill level and preferences, resulting in a safer experience on the slopes.
- Increased efficiency in the rental shop by maintaining an organized and clean work environment.
- Collaborated effectively with fellow technicians to streamline workflows and optimize productivity within the shop environment.
Education
Bachelor of Arts - Psychology
University of Alaska Anchorage
Anchorage, Alaska12.2024
High School Diploma -
Mascoutah Community High School
Mascoutah, Illinois05.2020
Skills
- Customer Service
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
- Fast Learner
- Multitasking
- Adaptability and Flexibility
- Shelter operations
- Resilience
- Community engagement
Certification
- CPR Certified Training - February 2025
- Youth Mental Health First Aide Certified - March 2025
Timeline
Relief Worker
Covenant House Alaska
08.2025 - Current
Prevention Coordinator
Abused Women's Aid In Crisis (AWAIC)
08.2025 - 04.2026
Administrative Office Specialist
Covenant House Alaska
04.2025 - 08.2025
Youth Engagement Specialist
Covenant House Alaska
11.2024 - 04.2025
Wash Bay / Lot Attendant
Great Alaskan Holidays
05.2024 - 09.2024
Student Worker Cashier
University of Alaska Anchorage
02.2024 - 05.2024
Swim Instructor
Northern Lights Swim Club
10.2023 - 03.2024
Student Worker
University of Alaska Anchorage
11.2022 - 02.2024
Cleaner
Girdwood Cleaning Services
08.2021 - 08.2022
Ski Technician
Alyeska Ski Resort
11.2020 - 05.2021
Laborer
Glacier City Contracting
06.2020 - 08.2021
High School Diploma -
Mascoutah Community High School
Bachelor of Arts - Psychology
University of Alaska Anchorage