LaNya McGowan
D'Iberville,Ms
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cashier
Walmart
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Server
Waffle House
01.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Part Time Manager
Claire's Stores
04.2021 - 08.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Arts - Medical Billing And Coding
Pearl River Community College
Poplarville, MS05.2025
High School Diploma -
West Harrison High School
05.2021
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Exceptional customer service
- Guest Engagement
Personal Information
Title: Customer Representative
Work Study Job
In college, I work as a work study. I'm in the professor's office for 25+ hours a week. I make lesson plans, answer any calls that she's not able to, and lastly I am helping with anything she need help with on the computer.
Timeline
Cashier
Walmart
05.2023 - 08.2023
Server
Waffle House
01.2022 - 05.2023
Part Time Manager
Claire's Stores
04.2021 - 08.2021
Associate of Arts - Medical Billing And Coding
Pearl River Community College
High School Diploma -
West Harrison High School