Lanycia Jennings
Delta-t Group
New Castle,DE
12
years of professional experience
Results-driven professional with a proven track record of enhancing organizational efficiency through strategic project management and effective team collaboration. Adept at leveraging strong communication and time management skills to meet and exceed goals, ensuring projects are completed on time and within scope. Detail-oriented with a meticulous focus on accuracy, consistently delivering high-quality results while managing multiple priorities. Committed to driving success by fostering a collaborative environment that empowers teams to achieve their full potential.
Work History
Long Term Substitute
2 Years 9 Months- Created comprehensive lesson plans aimed at enhancing student learning experiences in accordance with curriculum guidelines.
- Partnered with educators to design and execute strategies supporting diverse learning needs.
- Modified educational resources to address diverse student needs and foster active participation.
Specialist
5 Months- Established rapport with customers and assessed needs to provide tailored product recommendations.
- Educated customers about product features and benefits to aid in selecting best options for each individual's needs.
- Showcased product features, addressed questions, and effectively resolved objections to enhance customer understanding.
Department Lead
4 Years 1 Month- Oversaw daily operations, ensuring compliance with company policies and procedures while maintaining operational integrity.
- Mentored team members, enhancing skill development and contributing to increased overall productivity.
- Coordinated departmental projects, aligning resources with strategic objectives for optimal efficiency.
- Analyzed performance metrics to identify trends, informing decision-making and strategy adjustments within the team.
Patient Care Secretary
1 Year 2 Months- Performed skilled, routine tasks and prescribed procedures in patient care under direction of licensed professional nurse, ensuring high standards of patient support.
- Assisted nursing staff with patient care tasks in a hospital setting.
- Executed various clerical duties for the nursing department.
Customer Service Representative
1 Year 1 Month- Managed cash register operations, processing cash, debit, and credit card transactions accurately
- Engaged customers to create a friendly atmosphere and provided an enjoyable shopping experience for all customers
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Processed transactions accurately using point-of-sale systems to ensure seamless service.
- Trained new team members on customer service protocols and operational procedures.
Wait Staff
11 Months- Assisted residents with personalized care plans to enhance their daily living experience.
- Recorded food and beverage orders with precision to ensure timely service.
- Developed expertise in menu items, daily specials, and preparation methods to effectively guide residents' choices.
Crew Member
9 Months- Addressed customer needs and resolved food or service issues.
- Received orders, processed payments, and responded to guest concerns to ensure a smooth service experience.
- Maintained sanitation, health, and safety standards to uphold a clean and safe work environment.
Cashier
1 Month- Greeted customers entering store and promptly addressed their needs to enhance shopping experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers, fostering loyalty and encouraging repeat business.
- Adapted schedule and took on extra shifts to ensure adequate staffing and support during peak hours.
Education
Bachelor of Science - Criminal Justice
High School Diploma
Skills
Task prioritization
Concurrent task management
Analytical thinking
Decision-making strategies
Reliable work ethic
Positive demeanor
Timeline
Specialist
Apple
08.2025 - 01.2026Read More
Long Term Substitute
Delta-t Group
11.2023 - CurrentRead More
Department Lead
Crozer Chester Medical Center
04.2021 - 05.2025Read More
Patient Care Secretary
Crozer Chester Medical Center
02.2020 - 04.2021Read More
Customer Service Representative
Wawa
04.2017 - 05.2018Read More
Wait Staff
Maris Grove
12.2015 - 11.2016Read More
Crew Member
Dairy Queen
07.2014 - 04.2015Read More
Cashier
Big Vars
06.2014 - 07.2014Read More
Cardinal O'Hara High School
High School Diploma
Read More
Lincoln University
Bachelor of Science from Criminal Justice
Read More