Twana Majors

Water hauler

Ensured compliance with DOT regulations and other applicable laws

governing transportation of cargo.

Inspected vehicles for mechanical items and safety issues, ensuring they

are in proper working condition.

Inspected vehicles for mechanical items and safety issues prior to operating

them.

Followed all applicable traffic laws, regulations, and defensive driving

techniques while operating company vehicles.

Performed basic maintenance tasks such as checking oil levels, tire

pressure.

Monitored road conditions during trips to determine if any adjustments

need to be made due to weather or traffic delays.

Managed time efficiently when making multiple stops along designated

routes.

Checked loads to ensure that cargo was secure and distributed evenly.

Kept accurate records of deliveries and customer signatures.

Achieved consistently high customer scores due to exceptional service.

Sand hauler

Verified accuracy of delivered product against customer orders to ensure

satisfaction.

Communicated effectively with dispatch personnel regarding job

assignments, load status updates and potential delays.

Ensured that all necessary paperwork was completed for each delivery,

such as manifests and bills of lading.

Adhered to all company policies and procedures related to driving

operations and safety standards

• Directed collection efforts to optimize recovery rates across multiple locations.
• Mentored team members on effective communication and negotiation techniques.
• Analyzed collection data to identify trends and improve operational strategies.
• Collaborated with management to develop training programs for new hires.
• Implemented process improvements that enhanced workflow and efficiency in collections.
• Developed performance metrics to evaluate team productivity and success rates.
• Developed relationships with clients to facilitate timely payment resolutions.

• Managed daily operations of a high-volume rent-to-own tire and wheel store
• Supervised, trained, and scheduled a team of sales associates and delivery drivers
• Drove sales growth through customer service excellence and upselling of products and protection plans
• Managed inventory control, ordering, and stock organization to prevent shrinkage
• Handled customer accounts, payment collections, and delinquency follow-ups
• Approved lease agreements and ensured compliance with company policies
• Resolved escalated customer concerns professionally and efficiently
• Monitored profit and loss reports to control expenses and increase store profitability
• Coordinated marketing promotions and local advertising efforts
• Maintained store appearance, safety standards, and company brand presentation