Summary
Overview
Work History
Education
Skills
System Experience
Affiliations
PROFESSIONAL KNOWLEDGE
Timeline
Generic
LaPetra Jones

LaPetra Jones

Orlando,FL

Summary

Highly motivated, personable and results driven Human Resources, Total Rewards & Payroll professional with over 17-years of business acumen. Proven success executing Human Resources activities, including planning and integration resulting from M&A’s, business reorganization, and implementation of strategic initiatives. History of leading HR functions for several different industries and for business employing 500 – 22000 employees throughout multiple locations, states, and countries.

Overview

23
23
years of professional experience

Work History

Director of Total Rewards

Instrument.com
07.2022 - 06.2025

• Establishing compensation plans including base pay structures, bonus programs and administrative guidelines

• Providing subject matter expertise in areas such as external benchmarking and internal positioning of other roles to create organizational hierarchy

• Developing effective compensation communication strategies, methods and materials that can be understood by all levels within the organization

• Implement and execute programs and practices targeted in our compensation strategy initiatives

• Provide consultation on market and industry trends leveraging a broad network of external resources

• Develop and execute compensation training programs for manager

• Managed all aspects of payroll operations, ensuring 100% timely and accurate processing of over 400 employees

• Integrated payroll data with HR and Finance teams, achieving 99.9% data accuracy and streamlining the reconciliation process

• Stayed updated with industry-leading payroll processing, tax regulations, and reduced company's compliance risks by 35%

• Led a team of 2 HR professionals, fostering a collaborative work environment, which led to a 45% increase in team productivity

• Prepared and presented comprehensive payroll reports and financial data to senior management, increasing transparency and timely decision-making.

Compensation, Benefits & Payroll Consultant

JUBILANT RADIOPHARMA
01.2021 - 08.2021

• Ensure program compliance with Pay Equity Legislation in Global regions

• Conducted job evaluations of current and new jobs for supported line of business ensuring adherence to internal policies and procedures

• Conducted market analyses and participate in vendor benchmarking surveys

• Participated and supported Human Resources and Finance year end process

• Consultant on compensation, benefits, and payroll related queries

• Partnered with HR and C-Suite to understand and support business objectives by providing total rewards analytical support, consulting, and advice.

• Educatesd client groups on total rewards programs

Sr. Payroll & Benefits Manager

MERLIN ENTERTAINMENTS, INC.
03.2020 - 12.2020
  • Manage all Benefits, Payroll, and HRIS functions for Corporate and all field locations across the United States and Canada. Reporting to the Director of Total Rewards. Managed team of 2 Payroll & Benefits Specialists.
  • Responsible for overseeing and managing the payroll and benefits design, development, communication, implementation and administration.

Director of Total Rewards

JACKSON HEWITT TAX SERVICES
01.2018 - 08.2019
  • Manage all Benefits, Payroll, and HRIS functions for Corporate and all field locations across the United States. Reporting to the CFO and SVP of HR. Managed Total Rewards department with 8 non-seasonal and seasonal staff members: 1 HRIS Manager and Coordinator, 3 Payroll Coordinators, 2 Benefits Specialist, and 1 HR Assistant.
  • Responsible for driving the continuous development, implementation, maintenance, administration, and communications of Jackson Hewitt’s total rewards strategy.
  • Compensation: Analyze job information & review job descriptions and determine if positions are compliant with FLSA guidelines; handle the administration and communication of Company’s Health & Wellness;
  • Spearhead the 401k Plan to offer more robust solutions and enhance Plan offerings.
  • Streamlined and automated processes including compensation and time management.
  • Oversee the design, development, and implementation of the company-wide compensation and benefits programs including handling the annual merit and bonus processes for Corporate and Field employees.

Sr. Human Resources Manager/ HR Consultant

MICROSS COMPONENTS
06.2016 - 01.2019
  • Manage HR and Payroll Function for 6 Manufacturing Locations in the US and location in United Kingdom. Responsible for all HR Functions, Payroll Administration, Benefits/Compensation, and Employee Relations. Reporting to the Director of Human Resources.
  • Manage and process bi-weekly payroll for 5 manufacturing location using ADP Workforce Now and overseeing payroll process for United Kingdom location.
  • Partner with Sr. Management to drive performance management and pay for performance culture.
  • Primary contact with Legal in reviewing potential employee relations risks
  • Develop and implement project team approach to align internal policies, processes, and resources
  • Head of Safety Committee
  • Researched & maintained OSHA findings, job training, BBP policy revisions, department audits, injury/WC corrective action plans
  • Project work includes: improving a time and attendance system (ADP-Workforce Now), correcting and re-issuing all employee handbooks within each business unit; Standardizing the HRIS and Payroll platform for all 5 US Company Codes; Set-up system automation feeds for 401k to perform a 360 feed between payroll provider and 401k provider.
  • Assisted in contract negotiations, arbitrations, and grievance processes.
  • Administered Benefits eligible employees. This includes a thorough understanding of 4 Health care plans and assisting employees with claim resolutions, pre-certifications, and medical changes based on qualifying events.
  • Ensuring compensation is aligned effectively across the organization based on performance metrics, strategic planning and mapping and budget integration.
  • Prepare site for expansion and substantial growth by driving site alignment as well as developing recruitment strategies.

Sr. Human Resources Business Partner

FOUNDATION PARTNERS GROUP
05.2014 - 05.2016
  • Function as Senior HR Business Partner managing HR and Payroll Function for 50 plus locations from the Corporate Office. Responsible for all HR Functions, Payroll Administration, Benefits/Compensation, Training & Development, Recruitment/Selection and Employee Relations. Reporting to the CTO/ Sr VP of Human Resources and Organizational Effectiveness.
  • Specialized in transitioning company from being managed by a PEO to self-supporting control of HR and payroll functions
  • Administered the full integrated implementation of HRIS and payroll function to ADP Workforce Now & Comprehensive Benefits
  • Re-administered 401k plan from PEO to Fidelity
  • Managed and processed bi-weekly payroll for 500 salaried/hourly employees using ADP Workforce Now
  • Coached Managers on the process of evaluating employees, setting goals, conducting objective performance reviews, and recognizing and awarding performance to improve productivity
  • Handled employee terminations, grievance and other difficult situations in a sensitive, fair and respectful manner, working closely with legal counsel, supervisors and management
  • Developed job profiles and source candidates from major job boards; select, interview and hire employees in collaboration with department managers.
  • Planned and developed on-the-job training programs for line employees and career development programs for managers with a focus on retaining existing talent and reducing employee turnover.
  • Designed and managed employee incentive programs
  • Designed and managed the revision and implementation of the Employee Handout and Onboarding processes
  • Designed and implemented the processes for onboarding newly acquired locations around the US
  • Prepared and evaluated HR analysis and Employee Satisfaction results and presented to Executives

Sr. HR and Payroll Generalist

KONY INC.
02.2013 - 03.2014
  • Directed and efficiently managed the Human Resources & Payroll Management for Domestic and International employees. Reported to the Vice-President of Human Resources.
  • Managed the immigration and visa status of prospective employees.
  • Processed payroll for all locations both domestic and international.
  • Interpreted the law regarding HR policies for both domestic and international.
  • Recruited both domestic and international candidates.
  • Managed any disciplinary or grievance proceedings.
  • Provided direct support to the VP of Human Resources.
  • Ensured that all HR and payroll systems comply with any audit requirements.

Employment Coordinator Lead/ HR Generalist

ORANGE COUNTY PUBLIC SCHOOLS
10.2006 - 02.2013
  • Directed and efficiently managed the daily Human Resources functions in the Employment Services Department. Reported directly to HR Manager of Transportation Services, Food and Nutrition Services and West Learning Community
  • Provided Human Resources services and support to managers and division heads.
  • Assisted district leadership to achieve divisional goals and objectives through strategic people management.
  • Administered payroll and compensation management for over 2/3 of the employment population, including Benefits Package
  • Participated in union board meetings and negotiated contracts for union workers
  • Established an open channel of communication enabling employees quick and easy access to information such as Benefits, Training and Development and opportunities for career advancement
  • Created a training program to develop employees to meet both core and job competency gaps
  • Negotiated grievances and liaised with Workers Safety Insurance Board for claims processing and coordinating return to work program

40C Financial Specialist

UNITED STATES ARMY NATIONAL GUARDS
01.2002 - 01.2010
  • Supervised a squad of 8 soldiers. Supported over 12,000 Soldiers for the Florida and North Carolina Army National Guards. Reported directly to the Commander of the 220th Finance Corp.
  • Performed duties specific to the following financial management processes: budgeting, disbursing, and accounting for government funds; payment for travel and commercial vendor services; pay support of Soldiers and foreign national employees; and internal control operations

Education

Masters of Business Administration - Human Resources

UNIVERSITY OF PHOENIX
Maitland, FL
01.2012

Bachelors of Science - Accounting

UNIVERSITY OF PHOENIX
Maitland, FL
01.2011

Skills

    Compensation strategy

    Payroll management

    Employee benefits

    Data analysis

    Market benchmarking

    Compliance management

    Performance management

    Process improvement

    Competitive analysis

    Finance and accounting oversight

    Budget management

    Human resources

System Experience


• Proficient with all MS Office & Google Applications & Adobe Pro

• HRIS: UKG Pro, Ceridian Dayforce, ADP Workforce Now & Comprehensive Benefits, XacTime, HR Pyramid, HR Infinity, SAP (E-Recruitment), Kronos, PeopleSoft, Paychex & PSC Payroll/ CBIZ

Affiliations

  • Former Board Member of the Central Florida Charter of SHRM (Society for Human Resources Management)
  • Member of SHRM
  • SHRM-SCP

PROFESSIONAL KNOWLEDGE

  • Mergers & Acquisitions
  • Change Management
  • Recruitment & Retention Strategies
  • Strategic Planning & Project Management
  • Budget Planning & Forecasting
  • Payroll & HRIS Selection, Implementation & Management
  • Staff Development
  • Employee Relations and Conflict Management
  • Benefits & Compensation
  • 401k Implementation & Administration & Auditing
  • Global Payroll & Benefits
  • Performance Management
  • HR Policy Design and Implementation
  • Employee Engagement and Communication Strategies
  • Risk and Safety Management
  • Compensation Plan Design and Management
  • Health & Wellness Initiatives
  • Multi-State Payroll & Benefits
  • Surveys & Benchmarking
  • Strong Analytical & Reporting Skills
  • IRS 401k Audits

Timeline

Director of Total Rewards

Instrument.com
07.2022 - 06.2025

Compensation, Benefits & Payroll Consultant

JUBILANT RADIOPHARMA
01.2021 - 08.2021

Sr. Payroll & Benefits Manager

MERLIN ENTERTAINMENTS, INC.
03.2020 - 12.2020

Director of Total Rewards

JACKSON HEWITT TAX SERVICES
01.2018 - 08.2019

Sr. Human Resources Manager/ HR Consultant

MICROSS COMPONENTS
06.2016 - 01.2019

Sr. Human Resources Business Partner

FOUNDATION PARTNERS GROUP
05.2014 - 05.2016

Sr. HR and Payroll Generalist

KONY INC.
02.2013 - 03.2014

Employment Coordinator Lead/ HR Generalist

ORANGE COUNTY PUBLIC SCHOOLS
10.2006 - 02.2013

40C Financial Specialist

UNITED STATES ARMY NATIONAL GUARDS
01.2002 - 01.2010

Masters of Business Administration - Human Resources

UNIVERSITY OF PHOENIX

Bachelors of Science - Accounting

UNIVERSITY OF PHOENIX