LA'PORCHA CHAVIS
Houston
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Lead Teacher, Three-Year-Olds Classroom
Children's Lighthouse
03.2023 - Current
- Kept office records organized and supplies well-stocked for optimal team performance
- Created reports and other types of documentation, which often contained sensitive and confidential data
- Organized activities to promote physical, mental and social development of each child
Customer Care Representative
Kids R Kids Legends Ranch
09.2021 - 03.2023
- Provided secretarial and office management support while building cooperative working relationships
- Inventoried and ordered supplies for office
- Prepared and prioritized calendars and correspondence
- Streamlined call flow processes for more efficient response times and increased productivity.
Lead Teacher, Three-Year-Olds Classroom
Imagine Early Learning Center
02.2021 - 08.2021
- Organized activities to promote physical, mental and social development of each child
- Maintained secure and disciplined classroom to provide positive learning environment
- Involved parents in student learning to increase family interaction and student support
Education
Some College - No Degree
Lone Star College System
Spring, TXHigh School Diploma -
Carver High School For Applied Tech/Engineering/Arts
Houston, TX06.2015
Skills
- Effective Listening
- Strategic Planning
- Organization and Efficiency
- PC Proficient
- Critical Thinking
- Prioritization
- Call center experience
- Assertiveness
- Service standard compliance
Timeline
Lead Teacher, Three-Year-Olds Classroom
Children's Lighthouse
03.2023 - Current
Customer Care Representative
Kids R Kids Legends Ranch
09.2021 - 03.2023
Lead Teacher, Three-Year-Olds Classroom
Imagine Early Learning Center
02.2021 - 08.2021
High School Diploma -
Carver High School For Applied Tech/Engineering/Arts
Some College - No Degree
Lone Star College System
Similar Profiles
Briauna ThompsonBriauna Thompson
Teachers Assistant at Children's LighthouseTeachers Assistant at Children's Lighthouse
Emely VasquezEmely Vasquez
2'S TEACHER at CHILDREN'S LIGHTHOUSE2'S TEACHER at CHILDREN'S LIGHTHOUSE
Elaine GiddensElaine Giddens
Preschool Teacher's Assistant at Children's LighthousePreschool Teacher's Assistant at Children's Lighthouse
Alice RheeAlice Rhee
Teacher's Assistant at Children's LighthouseTeacher's Assistant at Children's Lighthouse
Jennifer PickardJennifer Pickard
Purchasing and Operations Coordinator at Grace InstrumentPurchasing and Operations Coordinator at Grace Instrument