Laporchus Brown
Meridian,MS
Summary
Friendly and enthusiastic fountain/car hop with 3 years of specialization in Sonics fast food. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
Healthcare on the Go Trainee
Meridian, MS
01.2025 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Shift Manager
Sonic Drive-in
Meridian, MS
01.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Correctional Officer
East Mississippi Correctional Facility
Meridian, MS
09.2019 - 05.2020
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
Customer care agent
IQOR
Meridian, Ms
11.2017 - 03.2018
- Respond to incoming calls and online inquiries regarding account issues, troubleshooting, order tracking, and product questions
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Sales associate
Sears
Meridian, MS
06.2017 - 03.2018
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Education
Meridian High School
Meridian, Ms05.2015
Skills
- Work under pressure
- Communication
- Self motivated
- Organized
- Leadership
- Teamwork
- Patient care
- Order of draw
- Venipuncture
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Blood collection techniques
- Specimen labeling procedures
- Skin puncture
Certification
Phlebotomy
Timeline
Phlebotomist
Healthcare on the Go Trainee
01.2025 - Current
Shift Manager
Sonic Drive-in
01.2022 - Current
Correctional Officer
East Mississippi Correctional Facility
09.2019 - 05.2020
Customer care agent
IQOR
11.2017 - 03.2018
Sales associate
Sears
06.2017 - 03.2018
Meridian High School