Laporsha Richardson
Peachtree Corners,GA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking management opportunities to enhance my career goals while contributing to company growth..
Overview
11
11
years of professional experience
Work History
General Manager
Popeyes Chicken
Norcross, GA
09.2019 - Current
- Guest service: Ensuring customers have a memorable experience and resolving any issues
- Team management: Training and coaching team members, and leading by example
- Operations: Managing daily operations, including product production, inventory, and cash control
- Safety and sanitation: Adhering to all safety and sanitation regulations
- Compliance: Ensuring compliance with federal, state, and local labor laws
- Compliance: Ensuring compliance with federal, state, and local labor laws
- Profit and loss: Controlling profit loss and maximizing sales and profits
Assistant Manager
Popeyes Chicken
Norcross, GA
09.2017 - 09.2019
- Instructs, trains, coaches, and develops the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals.
- Trains new Shift Supervisors to develop and supervise the Team.
- Responsible for the overall recruiting and hiring of hourly employees.
- Ensures the appropriate staffing of the restaurant team to maximize customer service and sales efforts.
- Works to maximize sales and profits within the restaurant.
- Responsible for all cash controls and enforcement of company policies.
- Responsible for ordering, accounting, and maintenance of food and paper inventories.
- Assures that all safety and security procedures are followed within the restaurant.
Packing Supervisor
Amway Products Distributor
Norcross, GA
08.2013 - 09.2017
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Followed safety and quality protocols, and lean processes to minimize accidents.
- Packed items in designated boxes and cartons to fulfill customer orders.
- Handled departmental scheduling to maintain proper staffing for shifts.
Education
High School Diploma -
Pennfoster
PA04-2016
Skills
- Customer experiences
- Time Management
- Inventory Control
- Leader
- Team Player
- Deadline-oriented
- Sales expertise
Timeline
General Manager
Popeyes Chicken
09.2019 - Current
Assistant Manager
Popeyes Chicken
09.2017 - 09.2019
Packing Supervisor
Amway Products Distributor
08.2013 - 09.2017
High School Diploma -
Pennfoster
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