Laporsha Robinson
MACON,Georgia
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
8
8
years of professional experience
Work History
Certified Medical Assistant
Middle Georgia Heart
12.2023 - 06.2024
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
Certified Medical Assistant
United Medical Assistant
03.2019 - 11.2021
- Contributed to welcoming atmosphere at practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions them about their visit or overall healthcare needs.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Increased patient safety by meticulously following infection control protocols and maintaining sterile environment.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Educated patients on preventative care measures, effectively reducing risk of future health complications.
Critical Care Technician
Navicent Health Medical Center
07.2018 - 03.2019
- Consistently provided high-quality care under pressure, successfully managing multiple priorities during critical situations and emergency scenarios.
- Demonstrated empathy towards patients'' emotional well-being while providing compassionate care under challenging circumstances.
- Proactively identified potential complications by closely observing patients for signs of clinical deterioration, alerting medical staff as needed.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Store Manager
Cricket Wireless
04.2016 - 07.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
Certified Medical Assistant - CMA
Virgina College
Macon, GA08.2018
High School Diploma -
Westside High School At Macon
Macon, GA05.2014
Skills
- Triage patients
- Injectons
- Prior Authorizations
- Back Office
- Recruiting, training, supervising and appraising staff
- Computer proficiency
- Leadership experience
- Communication skills
- Organizational know-how
- People skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
Timeline
Certified Medical Assistant
Middle Georgia Heart
12.2023 - 06.2024
Certified Medical Assistant
United Medical Assistant
03.2019 - 11.2021
Critical Care Technician
Navicent Health Medical Center
07.2018 - 03.2019
Store Manager
Cricket Wireless
04.2016 - 07.2018
Certified Medical Assistant - CMA
Virgina College
High School Diploma -
Westside High School At Macon
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