LaPortia S. Crawford

Madison,AL

Summary

Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of business production writing, planning and technical operations. Skilled at coordinating production plans, improving customer relationships, and personnel resources to complete work under tight deadlines.

Overview

years of professional experience

Work History

Director

Follett/Alabama A&M University

11.2020 - Current

Worked closely with organizational leadership and board of directors to strategically affect operational direction.
Hired and directed teams to achieve daily and long-term operations and business goals.
Delegated assignments based on plans, project needs and knowledge of individual team members.
Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
Analyzed business needs while soliciting customer feedback for process improvements.
Assisted company executives during decision-making process by compiling daily reports to suggest corrective action.
Developed impactful and strategic partnerships with clients to drive business development.
Coordinated statistical data analysis, design and information flow.
Increased sales by 30%
Produced monthly reports using advanced Excel spreadsheet functions.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals
Formed strategic partnerships and connected with potential clients to drive business development.

Manager of Operations

Follett/Florida State College

01.2018 - 11.2020

Set, enforced and optimized internal policies to maintain responsiveness to demands.
Partnered with vendors and suppliers to effectively manage and budget.
Devised processes to boost long-term business success and increase profit levels.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Manage over ten accounts with business partners
Established positive and effective communication among unit staff and organization.

Education

Bachelor of Science - Computer Information Systems

Alabama State University

Montgomery, AL

12.2017

Skills

Finance and Accounting Oversight
Business Leadership
Administrative Management
Performance Monitoring and Evaluation
Management Training

Process Improvement
Accounts Payable and Accounts Receivable
Business Forecasting
Materials Planning and Logistics
Customer Relations

Timeline