Laprecious Bowers
Administrative Office Assistant
Houston,TX
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
6
6
years of professional experience
Work History
Office Assistant/Receptionist
MachVib Services Corporation
Houston, TX
11.2017 - 07.2021
- Ensure all technician work orders and job numbers are properly created and entered in Quickbooks
- Answered multi-line phone system to respond to inquiries and transfer calls to correct personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed quotations, purchase orders, and invoices for customers
- Keep front office, break room, and meeting area clean and neat
Bonding Agent
A BETTER BAIL BOND
Houston, TX
09.2016 - 09.2017
- Prepared variety of different written communications, reports and documents.
- Accepted and processed account payments.
- Created plans and communicated deadlines to complete projects on time.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained energy and enthusiasm in fast-paced environment.
- Monitored company inventory to keep stock levels and databases updated.
- Worked flexible hours across night, weekend and holiday shifts.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Medical Assistant / Referral Clerk
Continuum Integrated Health Services
Houston, TX
08.2015 - 09.2016
- Scheduled appointments with specialists on behalf of clients.
- Followed up with clients and specialists to inquire about experience and collect reports.
- Collected and verified completeness of intake and enrollment screening packets for facility.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Collaborated with assistants and all doctors to prepare and set up rooms with adequate supplies and equipment.
- Received and routed laboratory results to correct clinical staff members.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered and verified patient records before triage with most up-to-date information.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
Education
Diploma -
Westbury High School
Houston, TX 07.2022 - 07.2022
Skills
Medical Office Experienceundefined
Timeline
Diploma -
Westbury High School
07.2022 - 07.2022
Office Assistant/Receptionist
MachVib Services Corporation
11.2017 - 07.2021
Bonding Agent
A BETTER BAIL BOND
09.2016 - 09.2017
Medical Assistant / Referral Clerk
Continuum Integrated Health Services
08.2015 - 09.2016
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