Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaPrecious Taylor

Shreveport,LA

Summary

Experienced billing professional with 5 years of expertise ready to excel in a billing representative role. Skilled in medical billing and insurance claims, specializing in Tri-care, Medicare, and Medicaid. Recognized for meticulous attention to detail, strong problem-solving abilities, and efficiency in handling complex billing scenarios. Reliable team player with exceptional communication skills and a commitment to delivering top-notch service to patients and providers. Eager to bring professionalism, integrity, and a strong work ethic to the team.

Overview

5
5
years of professional experience

Work History

Patient Care Advocate

VXI GLOBAL SOLUTIONS
05.2022 - Current
  • Assist with hundreds of prior authorizations; place order refills; explain billing and coverage.
  • Coordinated communication between departments to resolve billing discrepancies efficiently.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Developed strong relationships with local pharmacies to expedite prescription refills and prevent gaps in medication therapy.
  • Managed effective communication between patients and providers by serving as a liaison for questions or concerns.

Technical Support Advisor

KELLY SERVICES
08.2021 - 05.2022
    • Provided expert technical support for software and hardware issues, ensuring customer satisfaction and efficient problem resolution.

Technical Support Advisor

KELLY SERVICES
08.2021 - 05.2022
  • Provided expert technical support for software and hardware issues, ensuring customer satisfaction and efficient problem resolution.

Customer Experience Specialist

TELEPERFORMANCE
06.2020 - 12.2021
  • Developed comprehensive knowledge of credit card products and services to provide tailored customer solutions.

Education

Certificate - Medical Billing & Coding

Aim High Edu Technologies SC
Current Online Course
12.2025

Graduate Certificate - Pharmacy Technician

Remington College
Shreveport, LA
08.2020

Graduate Certificate - Office Administration

Shreveport Job Corps
Shreveport, LA
05.2017

Skills

  • Analytical problem solving
  • Knowledge of HIPAA regulations
  • Data confidentiality
  • Efficient claim evaluation
  • Prior authorization processing
  • Completion of insurance forms
  • Data Entry Accuracy
  • Experience in billing processes
  • Deadline-oriented planning
  • Proficient in organizing tasks
  • Knowledge of clinical terminology
  • Meticulous attention to detail

Timeline

Patient Care Advocate

VXI GLOBAL SOLUTIONS
05.2022 - Current

Technical Support Advisor

KELLY SERVICES
08.2021 - 05.2022

Technical Support Advisor

KELLY SERVICES
08.2021 - 05.2022

Customer Experience Specialist

TELEPERFORMANCE
06.2020 - 12.2021

Certificate - Medical Billing & Coding

Aim High Edu Technologies SC

Graduate Certificate - Pharmacy Technician

Remington College

Graduate Certificate - Office Administration

Shreveport Job Corps