La'Qesha Hurston
Forest Park,GA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Recruitment Intern (Remote)
BDR Solutions LLC.
Silver Spring, MD
09.2023 - 06.2024
- Provided administrative support related to recruitment such as filing documents, responding to emails.
- Collaborated with HR team members in order to ensure successful onboarding of new hires.
- Prepared offer letters for new hires, ensuring accuracy of all information provided therein.
- Assisted in developing interview questions that assess a candidate's skillset and experience level.
- Searched for potential candidates through various job boards and social media outlets.
- Provided a positive candidate experience throughout the recruitment process.
- Sourced, qualified and conducted screening interviews with job candidates.
Iron Mountain
Imaging Document Specialist
Atlanta, GA
04.2022 - 06.2023
- Demonstrated a commitment to excellence through attention to detail in every task completed.
- Prepared and scanned various documents, including reports and wide format documents, for electronic retention purposes.
- Maintained scanner for optimum performance and proper resolution of documents.
- Digitized the documents and uploaded them to the appropriate database.
- Scanned all documents in chronological order, name and saved in appropriate batch classes using Batch Manager Software.
- Reassembled and organized documents at the end of scan and Quality Control
- Worked directly with management to convert a large contingency of project documents into a digital format.
Chime Solutions VXI
Customer Service Representative & Administration
Morrow, GA
05.2020 - 09.2022
- Assisted with open enrollment for retiree insurance benefits.
- Handled questions and issues by providing detailed information on requirements, processes, and policies.
- Coordinated with actuaries, plan administrators, accountants, and other professionals to provide verified and compiled data for administration of benefits.
- Maintained knowledge of legal and regulatory changes, trends, and other developments affecting retirement benefits.
- Served as a liaison between beneficiaries and participants and the plan administrator, handling or facilitating requests for contribution adjustments, refunds, and other administrative changes.
- Excellent interpersonal skills with the ability to clearly explain retirement plan options in easily understood terms.
- Developed and maintained records of participants and beneficiaries including active, deferred, retired, and separated members.
Leasing Agent
Anzio Apartments
Lawrenceville, GA
03.2018 - 05.2020
- Inspected vacant units and ensured they were ready for showings.
- Maintained a professional attitude when dealing with difficult situations or customers.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Assisted in preparing legal documents such as eviction notices when necessary.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Advertised available properties through various outlets such as Facebook, Instagram, and many other social websites.
- Resolved tenant complaints promptly and professionally.
- Processed applications by conducting background checks and verifying references.
- Tracked leads using CRM software and followed up with interested parties.
Retail Sales Clerk
D & K Suit City
Atlanta, GA
01.2016 - 06.2019
- Greeted customers upon entering the store.
- Initiated sales events such as promotional activities, discounts.
- Balanced cash register drawer at the end of each shift.
- Operated cash registers to process sales transactions.
- Checked inventory levels for out of stock items.
- Performed price checks on items requested by customers.
- Tracked sales data using point-of-sale systems.
- Provided excellent customer service to all customers.
- Processed returns and exchanges quickly and efficiently.
Education
High School Diploma -
Coretta Scott King YWLA Academy
1190 Northwest Drive Atlanta, GA05-2015
Skills
- Recruitment Marketing
- Talent Acquisition
- Contract Negotiation
- Time Management
- Software Proficiency
- Yardi
- Customer Relation Management
- Customer Service
Timeline
Recruitment Intern (Remote)
BDR Solutions LLC.
09.2023 - 06.2024
Iron Mountain
Imaging Document Specialist
04.2022 - 06.2023
Chime Solutions VXI
Customer Service Representative & Administration
05.2020 - 09.2022
Leasing Agent
Anzio Apartments
03.2018 - 05.2020
Retail Sales Clerk
D & K Suit City
01.2016 - 06.2019
High School Diploma -
Coretta Scott King YWLA Academy
Similar Profiles
Tanisha ThompsonTanisha Thompson
Human Resources Intern at BDR SOLUTIONS, LLCHuman Resources Intern at BDR SOLUTIONS, LLC
WILLIAM NORRISWILLIAM NORRIS
Project Manager at BDR Solutions, LLCProject Manager at BDR Solutions, LLC
Chelsey MorganChelsey Morgan
Experience Full Stack Developer II at BDR Solutions LLCExperience Full Stack Developer II at BDR Solutions LLC