Laquan Hicks
North Las Vegas,NV
Summary
Dynamic professional with proven leadership at McDonald's, excelling in workplace safety and operational efficiency. Adept at optimizing team performance and enhancing customer satisfaction through effective communication and proper tool usage. Recognized for streamlining processes, contributing to increased sales, and fostering a collaborative work environment.
Overview
2026
2026
years of professional experience
Work History
Car Wiper
Fabulous Freddy's Car Wash
- Promoted a safe work environment by adhering to health regulations and company guidelines at all times.
- Coordinated with other departments as necessary to address issues impacting the shift''s operations or customer experience quickly and efficiently.
- Efficiently managed multiple tasks, prioritizing responsibilities to meet deadlines.
- Assisted management with scheduling adjustments as needed based on staff availability and business demands.
- Contributed to increased sales by upselling products and promoting special offers.
Shift Member
Wingzone
North Las Vegas, NV
02.2024 - 03.2025
- Prepared and assembled customer orders efficiently during peak hours.
- Maintained cleanliness and organization of workspace to comply with health standards.
- Assisted in training new staff on operational procedures and customer service protocols.
- Collaborated with team members to optimize workflow and enhance service delivery.
- Handled cash transactions accurately, ensuring balanced registers at shift end.
- Engaged with customers to provide excellent service and resolve inquiries promptly.
- Monitored inventory levels, reporting shortages to management for timely restocking.
- Implemented best practices for food safety and hygiene compliance in daily operations.
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Handled cash transactions accurately and securely, minimizing discrepancies in financial reports.
Shift Member
McDonald’s
North Las Vegas, NV
10.2023 - 02.2024
- Maintained inventory levels by conducting regular audits and placing timely orders for supplies.
- Demonstrated strong leadership skills while supervising shift activities, resulting in increased employee morale and motivation.
- Assisted in maintaining a clean and efficient work environment for optimal productivity.
- Streamlined processes within the workspace for better efficiency and improved overall performance of the team.
Education
High School Diploma -
Cheyenne High School
North Las Vegas, NV05.2025
Skills
Proper tool usage
Power tool operation
Workplace safety
Leadership qualities
Waste disposal
Window cleaning
Vehicle detailing
Timeline
Shift Member
Wingzone
02.2024 - 03.2025
Shift Member
McDonald’s
10.2023 - 02.2024
Car Wiper
Fabulous Freddy's Car Wash
High School Diploma -
Cheyenne High School