Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Hi, I’m
LaQuan Skinner
Fort Worth,Texas
Summary
Overview
18
years of professional experience
1
Certification
Work History
Precious Little Angels Daycare
Childcare Assistant
07.2017 - Current
Job overview
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Mr. Cannon
Caregiver
03.2012 - Current
Job overview
- Taking care of his mom and running errands
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
FTI (USAA)
Call Center Representative
08.2024 - 02.2025
Job overview
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Amazon
Human Resources Assistant
10.2015 - 02.2016
Job overview
- Take clients drug test for new hire
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
1845 Oilfield Services
Human Resources Manager
01.2015 - 10.2015
Job overview
- Verified new hire work history
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
KELLY SERVICE
United Postal and Fed-Ex
09.2011 - 01.2012
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
ITT Corporation
Telephone Operator
10.2009 - 12.2010
Job overview
- Telecommunications Services
- Maintained strict confidentiality when handling sensitive information, adhering to both company policies and applicable laws.
- Assisted colleagues with achieving task requirements, aiding team productivity and performance.
- Maintained accurate records of calls placed and received.
BellSouth
CSR
12.2006 - 08.2009
Job overview
- Answering the telephone making, calling and make sure the customer have their book
- Business Services - Other
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
Education
LOUISIANA VO-TECHFerriday, Louisiana
Certificate from OFFICE OCCUPATIONAL: LEARNED BOOKEEPING, FILING ACCOUNTING, FINANCE, AND OTHER GENERAL OFFICE PROCEDURES.
University Overview
DELTA CAREER COLLEGEVidalia, Louisiana
Certificate from CNA: LEARNED PROPER PATIENT HANDLING PROCEDURES. PROVIDED SINCERE AND COURTEOUS SERVICE TO CLIENTS. UTILIZED MY ABILITIES AND GENERAL PEOPLE SKILLS TO MAKE THE CLIENTS FEEL INDEPENDENT AND SELF-SUFFICIENT.
05.1992
University Overview
FERRIDAY HIGH SCHOOLFerriday, Louisiana
High School or equivalent from MASTERED THE REQUIRED CLASSES NEEDED TO GRADUATE.
05.1992
University Overview
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Strong ethics
Languages
English
Full Professional
Certification
- CNA - Certified Nurse Assistant
- CET - EKG Technician
Timeline
Call Center Representative
FTI (USAA)
08.2024 - 02.2025
Childcare Assistant
Precious Little Angels Daycare
07.2017 - Current
Human Resources Assistant
Amazon
10.2015 - 02.2016
Human Resources Manager
1845 Oilfield Services
01.2015 - 10.2015
Caregiver
Mr. Cannon
03.2012 - Current
United Postal and Fed-Ex
KELLY SERVICE
09.2011 - 01.2012
Telephone Operator
ITT Corporation
10.2009 - 12.2010
CSR
BellSouth
12.2006 - 08.2009
FERRIDAY HIGH SCHOOL
High School or equivalent from MASTERED THE REQUIRED CLASSES NEEDED TO GRADUATE.
LOUISIANA VO-TECH
Certificate from OFFICE OCCUPATIONAL: LEARNED BOOKEEPING, FILING ACCOUNTING, FINANCE, AND OTHER GENERAL OFFICE PROCEDURES.
DELTA CAREER COLLEGE
Certificate from CNA: LEARNED PROPER PATIENT HANDLING PROCEDURES. PROVIDED SINCERE AND COURTEOUS SERVICE TO CLIENTS. UTILIZED MY ABILITIES AND GENERAL PEOPLE SKILLS TO MAKE THE CLIENTS FEEL INDEPENDENT AND SELF-SUFFICIENT.
Similar Profiles
Acquira JohnsonAcquira Johnson
Childcare Attendant at Precious Lil Angels DaycareChildcare Attendant at Precious Lil Angels Daycare
Phyllis SekerakPhyllis Sekerak
Preschool Director at Precious Angels DaycarePreschool Director at Precious Angels Daycare
Jessica NelamsJessica Nelams
Assistant Teacher at Precious Angels Daycare CenterAssistant Teacher at Precious Angels Daycare Center