Accomplished professional with a proven track record in commercial driving and exceptional multitasking abilities, honed at Sumter School District and Gregory Pouge Enterprise. Expert in conflict resolution and customer service, consistently ensuring safety and efficiency. Demonstrated success in improving operational workflows and enhancing team performance, contributing to a significant increase in client satisfaction.
Overview
18
18
years of professional experience
Work History
Bus Driver
Sumter School District
11.2024 - Current
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Transported passengers safely along prescribed routes according to tight schedules.
Maintained SC driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Dispatcher and Driver
Gregory Pouge Enterprise
01.2020 - 06.2024
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Maintained updated and detailed records of calls in physical and electronic database.
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Lead Direct Support Staff Member
Sumter County Disabilities and Special Needs Board
01.2007 - 01.2020
Monitored progress and documented patient health status changes to keep care team updated.
Assisted disabled clients to support independence and well-being.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Transported clients to medical and dental appointments to provide support.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Developed and implemented individualized care plans to meet individual needs of each client.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Education
High School Diploma -
Crestwood High School
05-2004
Skills
Commercial driving
Multitasking and organization
Clear communication
Conflict resolution
Customer service
Problem-solving
Time management
Timeline
Bus Driver
Sumter School District
11.2024 - Current
Dispatcher and Driver
Gregory Pouge Enterprise
01.2020 - 06.2024
Lead Direct Support Staff Member
Sumter County Disabilities and Special Needs Board
01.2007 - 01.2020
High School Diploma -
Crestwood High School
Similar Profiles
Kimberly JohnsonKimberly Johnson
Teacher at Sumter School DistrictTeacher at Sumter School District