Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laquanda Thomas

Sumter ,SC

Summary

Accomplished professional with a proven track record in commercial driving and exceptional multitasking abilities, honed at Sumter School District and Gregory Pouge Enterprise. Expert in conflict resolution and customer service, consistently ensuring safety and efficiency. Demonstrated success in improving operational workflows and enhancing team performance, contributing to a significant increase in client satisfaction.

Overview

18
18
years of professional experience

Work History

Bus Driver

Sumter School District
11.2024 - Current
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Maintained SC driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.

Dispatcher and Driver

Gregory Pouge Enterprise
01.2020 - 06.2024
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.


Lead Direct Support Staff Member

Sumter County Disabilities and Special Needs Board
01.2007 - 01.2020
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to medical and dental appointments to provide support.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Education

High School Diploma -

Crestwood High School
05-2004

Skills

  • Commercial driving
  • Multitasking and organization
  • Clear communication
  • Conflict resolution
  • Customer service
  • Problem-solving
  • Time management

Timeline

Bus Driver

Sumter School District
11.2024 - Current

Dispatcher and Driver

Gregory Pouge Enterprise
01.2020 - 06.2024

Lead Direct Support Staff Member

Sumter County Disabilities and Special Needs Board
01.2007 - 01.2020

High School Diploma -

Crestwood High School
Laquanda Thomas