La'Quandra Osborne-Watkins
Summary
Reliable healthcare professional offers experience administering medications, collecting and processing lab specimens, scheduling appointments and updating patient records. Proven ability to remain organized and work closely with physicians and nurses in a fast-paced environment. Committed to providing outstanding patient care and support to ensure patient satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CMA-Contract to Hire
Nashville General Hospital at Meharry
2022.03 - Current
- Scheduled appointments for patients. Explained treatment procedures, medications, diets, or physicians' instructions to patients.
- Recorded patients' medical history, vital statistics, and information such as test resulted in medical records.
- Conducted pre-authorizations and referrals to meet third-party insurer requirements.
- Prepared treatment rooms for patient examinations, kept rooms neat, and clean.
- Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
- Inventoried and order medical, lab,, or office supplies, or equipment.
- Utilized critical thinking skills to prioritize tasks and ensure efficient workflow in busy clinical environments.
CMA (Contract)
Nashville General Hospital
2023.03 - 2023.12
- Scheduled appointments for patients.
- Explained treatment procedures, medications, diets, or physicians' instructions to patients.
- Recorded patients' medical history, vital statistics, and information such as test resulted in medical records.
- Conducted pre-authorizations and referrals to meet third-party insurer requirements.
- Prepared treatment rooms for patient examinations, kept rooms neat, and clean.
CMA
Pain and Spine
2020.05 - 2022.05
- Authorized drug refills and provided prescription information to pharmacies.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Obtained medical information and measured vital signs, weight, and height.
- Assisted physicians and nursing personnel with injections. phlebotomy, and other patient care procedures.
- Successfully maintained inventory of medical supplies by tracking usage levels and ordering new supplies as needed.
- Helped prepare medical instruments and equipment.
MA and Medical Receptionist
Philip Golomb Family Practice
2017.02 - 2020.04
- Vitals and patient intake, Injections, Patient Scheduling, Patient Education, HIPPA enforcement and reinforcement, EKG, Record, and revise patients' medical history, collect urine specimen, count opioids, schedule and educate on clinical procedures
- Clean and stock patients' rooms with proper equipment and supplies
- Order medications and supplies for office.
- Verified insurance benefits prior to treatment for accurate billing process.
Education
LPN - Nursing
South College
Nashville, TN06.2025
Certification - Medical Assisting
Jes Health Services
Montgomery, AL12.2019
Skills
- Clinic
- Team Management
- Problem-Solving
- ECW
- Prior Authorizations
- Patient Scheduling
- Indirect/Direct Patient Care
- Inventory Management
- Medical Terminology
Leadership Experience
- Successfully led an office for an independently owned company overseeing 4 additional staff and a variation of 2-6 providers.
- Currently leading a 3 specialty clinic with 5 providers, and 3 additional staff members.
Certification
- Stericycle Hand Hygiene
- Stericycle Biohazardous Waste
- Stericycle PPE
- Nationally Certified Phlebotomist
- Nationally Certified Medical Assistant
- Nationally Certified EKG Tech
References
- Tiwalade Awosanya MD
tawosanya@mmc.edu
Current clinic Provider
- Jameir Gates
Jurwardolynleonard@gmail.com
Former Co-Worker
Timeline
CMA (Contract)
Nashville General Hospital
2023.03 - 2023.12
CMA-Contract to Hire
Nashville General Hospital at Meharry
2022.03 - Current
CMA
Pain and Spine
2020.05 - 2022.05
MA and Medical Receptionist
Philip Golomb Family Practice
2017.02 - 2020.04
LPN - Nursing
South College
Certification - Medical Assisting
Jes Health Services
- Stericycle Hand Hygiene
- Stericycle Biohazardous Waste
- Stericycle PPE
- Nationally Certified Phlebotomist
- Nationally Certified Medical Assistant
- Nationally Certified EKG Tech
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