With over seven years of experience in the fast-paced and high-volume restaurant industry, I have a proven track record of effectively managing large volumes of calls and scheduling appointments for patients. Throughout my career, I consistently achieved sales growth and increased guest counts. My communication skills are strong, enabling me to provide clear direction, share information, and efficiently delegate, assign, and prioritize work. I demonstrate leadership and uphold business ethics when making decisions and problem-solving. Proficient in overseeing daily operations, including sales, labor and staffing, and targeted dollars, I am also competent in conducting end-of-day procedures such as counting petty cash, gift certificates, preparing bank deposits, and managing POS accounts. In the absence of a supervisor, I confidently assume the lead role. Additionally, I possess Epic experience in Cadence, Scheduling, Referrals, Appointments, Messaging, Patient Calls, Emails, etc., as well as proficiency in Trinity/Datalink systems.